lika1961
Well-Known Member
I can't decide whether it is ignorance or arrogance. There seems to be a determination to stick with an idea even if a lot of players tell them it is bad. A lot of time is wasted by implementing half-baked ideas which cause a whole new range of bugs. Not all of these bugs are fixed, which means that at this point the system is patchy and the "improvements" are actually making it worse.
It is almost like there is a check-list of things to be implemented and this will be done no matter how bad the results. You would imagine that people who work on the game would be able to predict whether a certain change would cause any problems, but they don't seem to. And when it does, instead of fixing it properly, it is patched. And all these patches are ripping the fun and excitement out of the game.
Mostly though, it seems to be a customer relations problem. There seems to be a perception that customers will put up with whatever is dished out to them. That does not work in real life, so why would it work here? The game has lost its sparkle and more and more players are noticing. "Boring" is a term you see regularly on the forums now and bored people move on. If they stop caring, they stop playing.
If you want people to start paying for a "free" game, the way to do it is to dazzle them with ideas and events that are so cool that they can't reach for their wallets fast enough. Flashing lights, excitement, fun, surprise, a clear message of what the game is and the promise of much more to come. And when something goes wrong, you man up and admit, apologise and fix it as quickly as possible. And you give everyone a small token to make them feel better. The players feel important and appreciate the fact that you care. And you should care. A lot.
It is almost like there is a check-list of things to be implemented and this will be done no matter how bad the results. You would imagine that people who work on the game would be able to predict whether a certain change would cause any problems, but they don't seem to. And when it does, instead of fixing it properly, it is patched. And all these patches are ripping the fun and excitement out of the game.
Mostly though, it seems to be a customer relations problem. There seems to be a perception that customers will put up with whatever is dished out to them. That does not work in real life, so why would it work here? The game has lost its sparkle and more and more players are noticing. "Boring" is a term you see regularly on the forums now and bored people move on. If they stop caring, they stop playing.
If you want people to start paying for a "free" game, the way to do it is to dazzle them with ideas and events that are so cool that they can't reach for their wallets fast enough. Flashing lights, excitement, fun, surprise, a clear message of what the game is and the promise of much more to come. And when something goes wrong, you man up and admit, apologise and fix it as quickly as possible. And you give everyone a small token to make them feel better. The players feel important and appreciate the fact that you care. And you should care. A lot.