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Fixed [25721] No rewards after tournament ended

Discussion in 'Fixed Issues' started by Dony, Feb 9, 2019.

  1. Dony

    Dony King of Bugs

    Joined:
    May 5, 2016
    Flash
    Elves
     
  2. Anne65

    Anne65 Well-Known Member

    Joined:
    Jun 9, 2015
    HTML5
    Elves
     
  3. siluma

    siluma New Member

    Joined:
    Mar 21, 2018
    HTML5 and Humans.

    I was out of the game
     
  4. MalpA

    MalpA Well-Known Member

    Joined:
    Feb 6, 2016
    FLASH and ELVES
     
  5. Marindor

    Marindor
    Community Manager
    Elvenar Team

    Joined:
    Feb 26, 2015
    Thanks everyone, we're on it :)
     
  6. Jasper

    Jasper Well-Known Member

    Joined:
    Jan 29, 2015
    Any news if we will get the rewards when this is fixed or are we screwed. o_O
     
  7. Bramblerose

    Bramblerose Active Member

    Joined:
    Apr 6, 2015
    Flash
    Elves
     
  8. MalpA

    MalpA Well-Known Member

    Joined:
    Feb 6, 2016
    IMO You can forget about this rewards :) its inno, and its beta server, so they dont care about our rewards :D
     
  9. Dony

    Dony King of Bugs

    Joined:
    May 5, 2016
    There is a big chance this bug is already on live, but since nobody is in Construct chapter there, nobody knows. So its better if they deal with this bug now and properly then one saturday evening screw all live servers worlwide
     
  10. Jasper

    Jasper Well-Known Member

    Joined:
    Jan 29, 2015
    Can we have a confirmation that this will be fixed this week (or that we will get the rewards some other way) ? Else there is no use in doing the upcoming tournament. :(
     
  11. Marindor

    Marindor
    Community Manager
    Elvenar Team

    Joined:
    Feb 26, 2015
    We're working on the fix. When we have more information about it, we will put it in the Release Notes. Unfortunately, we won't be able to add the missed rewards retrospectively.
     
  12. Karvest

    Karvest Well-Known Member

    Joined:
    Nov 30, 2017
    I heard the hypothesis that those who have upgraded their trader are affected.
     
  13. LordB

    LordB Well-Known Member

    Joined:
    Mar 10, 2015
    Hmm that could maybe be a thing.
    I hadn't upgraded my trader at that time, because I went for T6 and it's boost first, and got the rewards.
     
  14. avelda

    avelda New Member

    Joined:
    Feb 10, 2019
    There should be some form of compensation though...
     
  15. Syonis

    Syonis Well-Known Member

    Joined:
    Oct 18, 2018
    I think you don't understand the beta aspect in BETA-Server.
     
  16. Bramblerose

    Bramblerose Active Member

    Joined:
    Apr 6, 2015
    Thanks for the 3rd defeat in 6 weeks !!!! Answered my support request or is it already ignored ????
     
  17. Dony

    Dony King of Bugs

    Joined:
    May 5, 2016
    i am glad this wasnt true, i got my rewards now, thank you.
     
    Jasper likes this.
  18. avelda

    avelda New Member

    Joined:
    Feb 10, 2019
    Same here. I just received the rewards from the last tournament.
    What a pleasant surprise :)
    Thanks
     
  19. Anne65

    Anne65 Well-Known Member

    Joined:
    Jun 9, 2015
    Got it too, nice surprise, thank you!
     
  20. Marindor

    Marindor
    Community Manager
    Elvenar Team

    Joined:
    Feb 26, 2015
    We were indeed able to hand out the rewards after all and this bug is now fixed as well :cool:
     

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