MAYbe we all pay attention to everything. A screen shot once a day minimum... That would be proof if you ever had to prove any claims you may have in the future...I had between 8000 and 8900 diamonds (unfortunately don't know how much exactly, because didn't looked at it much) and now I have 4519, so that's almost half less
Valid and useful suggestion but honestly, just don't want to work that hardMAYbe we all pay attention to everything. A screen shot once a day minimum... That would be proof if you ever had to prove any claims you may have in the future...
Already done. The RL messes me up enough, I don't need inno for that....
More likely to simply give up the game, which I'm seriously considering atm.
You're Welcome! ;-)I'm going to create a DE account
Well said. I have dropped both my live worlds. Lost interest in investing in a company that displays such poor accountability.Its very interesting that we've been told that some people were given diamonds one week and then they removed them the next week, however some who contacted support got theirs back with a 10% bonus - this pretty much states then that they have no idea who got the extra or who should or should not have had them removed!
Innogames needs to provide a full accounting of who was given diamonds they weren't entitled to and a list of who had diamonds removed so that the two lists can be checked to ensure that they match up!
It leaves a very nasty taste in the mouth and is a very good way to ensure that some in the player base will leave and others will just not spend their hard earned money on diamonds in case this should happen again - I've dropped 2 cities in live, will stay here but will never buy diamonds again - I'm just one player, so how many more feel the same way?
On german forum there's a poll asking to introduce an "account statement" for diamonds, as it already exists in other inno games...
DoneIs such a poll also possible here on beta? If so, could someone please take care of that? My English is too bad, I have everything translated with Google Translater. Those who speak excellent English also know the English terminology.
Not sure what you are sugggesting here....So I can shed a bit of light on some of this issue.
As a result of the Beta drama I took screenshots of my diamond balances on live realms. After I had done so, I won 15 diamonds in the Spire (on EN2 on my main). I had a bubble for 15 when I emerged from the Spire. I then went out to the map and returned, at which point I observed another bubble. Luckily I left EN2 after that. My 15 diamonds were only credited once, however.
So.
I am suggesting that the whole issue, start to finish, is nothing but a display error - and come on isn't it about time the coders pulled up their adult pants and eliminated these. Because in this case it has created one giant customer service nightmare.Not sure what you are sugggesting here....
I am suggesting that the whole issue, start to finish, is nothing but a display error - and come on isn't it about time the coders pulled up their adult pants and eliminated these. Because in this case it has created one giant customer service nightmare.
I like to keep track. I write down everything NOW and keep a spreadsheet with links to screen shots. VERY TIME CONSUMING.So I can shed a bit of light on some of this issue.
As a result of the Beta drama I took screenshots of my diamond balances on live realms. After I had done so, I won 15 diamonds in the Spire (on EN2 on my main). I had a bubble for 15 when I emerged from the Spire. I then went out to the map and returned, at which point I observed another bubble. Luckily I left EN2 after that. My 15 diamonds were only credited once, however.
So.
Can someone tell us what the status is regarding resolving this ?