Cannot reproduce Buildings are stacked

[DeletedUser1777]

Game version: v1.30-(920eb3402) (2017-05-04 16:06)
Game world: beta
Browser + version: FF 47.0.1
Flash Player version: 25.0.0.148
Operating System: Win 7
Screen resolution: irrelevant
Account name: evelyntest
Humans or Elves: Elve

Reproducibility: 2/5 (1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = happens always)

Quest title: none

Current situation:
Neighbour buildings are stacked in one corner

Expected situation:
see the city as usual

Reproduction Steps
1. doing NH from worldmap until you have the bug

Screenshots of the bug:
just wanted to make a screenshot but the game went to timeout:/

Spoiler

 

[Dony]

something like this ?
https://beta.forum.elvenar.com/inde...r-city-appears-all-piled-up-in-a-corner.5417/

 

[DeletedUser1777]

yes, I knew it isn't new but didn't find the thread - thx dony

 

[DeletedUser1771]

Flabbes, did this happen to you after you reported it or that was just that one time?

 

[DeletedUser1777]

Sorry for my late reply, with the latest updates it didn't happened anymore. I will tell you, in case it happens again - close please

 

[DeletedUser1771]

Ok Flabbes. Thank you for your reply.

 

[DeletedUser1777]

Here it is again

Did NH from worldmap and hit "e" while loading the city.

Spoiler

 

[DeletedUser1771]

Ok Flabbes, Ill put it back to 'investigation'.

 

[DeletedUser1771]

Flabbes, how many time (in total) you experienced this stacking of buildings?

 

[DeletedUser1777]

In total I had this issue 5 times - always with Firefox, never in Chrome. It only happens when I do NH at worldmap, never from FS or notifications.

 

[DeletedUser1771]

We need to find reproduction steps so this issue could be fixed. I will ask you to try to remember what you exactly did when/if you reproduce this again.

It happened to me once, but I wasn't doing anything, just enter neighbour city. It was from the world map. But that is not enough for confirmation, so we will continue with this investigation. Interesting thing is that this happened to you, but I don't see other players confirming this, so I would say that this is happening very very very rare, unfortunately.

And thank you for your cooperation so far Flabbes.

 

[DeletedUser1777]

I would say that this is happening very very very rare

I'm glad it happens very rarely, even when it means it's hard to catch the bug

My guess: it might be a combination of a busy server on Inno's side and a crowded cache in Firefox on my side.
As I play 2 accounts in Beta and usually do the NH on both in a row, the server should have in average the same load at this time. The time a city takes to load is slightly longer than usual, at least it feels like that and brings me to the conclusion it is a load issue.

 

[DeletedUser283]

I came to the same conclusion here
https://beta.forum.elvenar.com/inde...r-city-appears-all-piled-up-in-a-corner.5417/

 

[DeletedUser1771]

Yes, very rare, but very bad bug . And hard to catch.

 

[DeletedUser1771]

I'm just checking, after 12 days, did you experience this bug in meantime or it is in hibernation now?

 

[DeletedUser1777]

Didn't had much time lately to do NH. Maybe the issue has gone again?
I will tell you, if it appears again - close for now?

 

[DeletedUser1771]

We will put it as 'cannot reproduce', but it will stay open so you can notify us if this happens again. And I will also continue to monitor this.

 

[DeletedUser1777]

the bug is back
did NH from worldmap, scrolling with mouse didn't helped this time
game version v1.35-(859f61aa4) (2017-07-13 16:36)

 

[DeletedUser1777]

here we go again
v1.38-(b7be09c3d) (2017-09-05 17:21)
Chrome, did NH on worldmap and used hotkeys (W/E)