Of course we listen
But as I said a few days ago: Listening to feedback and taking it into consideration doesn't automatically mean that changes will be made. It's always good to keep in mind that feedback is just one of the factors that help decide whether or not changes should be made. As a player we have the luxury of not having to think about other factors or stakeholders than just our own game (and possibly that of our Fellowship members). We don't have to worry about things that are important for the company, like profitability, long term vision for the game, balancing issues for all current and future chapters et cetera. So feedback is just one of the factors of which such an entire decision consists. It's very valuable for us, since (especially on Beta), it's how experienced and often well advanced players who are top players or big FS leaders on their Live servers perceive things and it definitely helps us pinpoint the direction in which we should focus for any changes, but as a company we do always have to track data and compare the feedback with all the other things that are important to keep in mind when releasing an event/feature/chapter.
So long story short: As I said before: Feedback is always forwarded and considered and if it matches what we see in analytics and is line with our future plans for the game, it
can lead to changes, but it doesn't automatically mean it always
will. We don't have the time to actively come back at every single seperate suggestion or idea, but when we do make decisions/changes based on the feedback we received, we will always communicate it through our Release Notes/Ingame News, in the corresponding announcement or feedback threads and/or in other ways.