Duplicate Upgrade Marble manufactory from level 5 to Level 6 not recognized

[Brummbaer]

Game version: v1.11.7-(1e0017b) (2016-08-03 14:56)

Game world: Beta1
Browser + version: Firefox 48.0
Shockwave Flash Player version: 22.0.209

Operating System: Windows10 64Bit
Screen resolution: 1920 x 1080
Account name: Brummbaer
Humans or Elves: Elves

Issue: Upgrade 5 Buildings to Level 6 or higher not recognized

Reproducibility: 5/5

Quest title: Summer Solstice 5 Buildings to Level 6 or higher

Current situation: Upgrade Marble manufactory from level 5 to Level 6 not recognized

Expected situation: 1 Step of the Quest fullfilled

Reproduction Steps: n/a

Next Upgrade from Level 6 to 7 counted

 

[DeletedUser1405]

Same here!

 

[DeletedUser1371]

Why is there no answer from Innogames since saturday???

Would be nice to know whether this quest can only be solved if you are online while the building upgrade is completed.

 

[DeletedUser]

If you are not online for buildings upgrade it won't count.... this is a known bug! #IgNNOrance #patheticINNO

 

[Preator]

If you are not online for buildings upgrade it won't count

Actually, this is not entirely true. My two residence level 21 constructions have been completed overnight, i was definitely not online, and they did count for the quest.

Sometimes the completion of building upgrades do not count for the quest. There are many posts about this issue. Many players experienced this, but I never did. Don't know why, but i am happy with that

The exact reason and reproduction steps are still unknown i guess.

 

[DeletedUser]

Maybe this is based on "luck." Like neighborhood. Non of my buildings upgrade task doesn't work if i'm not online!

 

[DeletedUser1371]

Will this ever be resolved?

 

[Muf-Muf]

We certainly hope so and we are working on a solution. One we tried for version 1.13 broke Neighborly Help and visiting other players, though - so we're not quite there yet but it's a work in progress.

Either way, this is a duplicate of this thread.