Contact(ed) support Teleport promotion issue

[Dony]

Game version: v1.89-beta.2-(a97a9a8) (2019-09-17 07:59)
HTML5: no
Game world: zz1
Browser + version: Firefox Quantum 69.0 64-bit
Flash Player version: 32.0.0.238
Operating System: Windows 10
Screen resolution: 1920x1080
Account name: Dony
Humans or Elves: Elf

Reproducibility: 5/5 (1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = happens always)

Quest title: none

Current situation:
We have been granted 10 teleport spells for testing purposes, but unfortunatelly you overwrited my old stock with it, which resulted that i lost 3 TP spells, i had 3 yesterday, and i have 10 today

Expected situation:
I should have 13 TP

 

[Marindor]

This is not so much a game bug, but rather a mistake made by us, sorry for that. The total amounts were set to 10. If you miss any spells because of that, please send us a support ticket so we can check your account and add these back for you