• Dear forum reader,

    To actively participate on the forum by joining discussions or starting your own threads or topics, you need a game account and to REGISTER HERE!

Fixed [TECH-5246] Spire disappear no rewards no notification

Brummbaer

Well-Known Member
Game version: v1.104-beta.2-(9631af1) (2020-04-23 16:55)

HTML5: yes
Game world: zz1
Browser + version: Chrome latest Version
Flash Player version: latest Version
Operating System: Windows 10
Screen resolution: 1920x1080
Account name: Brummbaer
Humans or Elves: Elf

Reproducibility: 5/5 (1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = happens always)

Quest title: none

Current situation: Spire disappear no rewards no notification

Expected: gain rewards and notification after Spire is disappearing

Reproduction steps:

1. reload game
2. nothing happens
3. start bug report

In addition: chapter 16
 

Konys

QA Moderator
Elvenar Team
Actually I can't reproduce not having rewards window, but your rewards have been credited Yesterday, a few minutes before this bug report.
Please, if someone else has no rewards window showing, let us know.
 

palmira

Well-Known Member
I had no rewards window and I am not sure but I think I didn't get the diamonds, just the other rewards.
 

Brummbaer

Well-Known Member
Same here, CC received (Diamonds not ???)
I still think I didn't get the diamonds, can you confirm please?
 

Marindor

Community Manager
Elvenar Team
Hi everyone,

It seems there was indeed a problem around the diamonds system when the Spire rewards were handed out. Early next week our development team will investigate the matter further and once we have an update, we will let you know.
 

Marindor

Community Manager
Elvenar Team
Hi everyone,

The diamonds should now have been granted as well! A reload might be needed to trigger them to show up. If anyone still misses anything, please let us know.
 

Karvest

Well-Known Member
hm... got 250 in addition to 125 on saturday. I'm happy with that, but not sure how it was calculated.
 

Brummbaer

Well-Known Member
Thanks for investigation and confirmation of the missing spire diamonds.

I have received them today.
 
Last edited:

Karvest

Well-Known Member
Same issue this time, no rewards window, no diamonds granted (not sure about other prizes).
 

Marindor

Community Manager
Elvenar Team
Hi guys,

Thank you for reporting. Indeed by now all the rewards should be there. Sorry for the trouble.