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Cannot reproduce Season of Joy empty Message box on Live Server

Burger Meister Meister

Well-Known Member
Game version:v1.173.3-(478e7ea) - html5 (2023-04-19 10:26)
Game world: Hadandar
Browser/IOS/Android + version: Chrome
Operating System or Mobile Device:Windows 10
Screen resolution:2560x1440
Account name: Burger Meister Meister
Humans or Elves: Elves

Reproducibility:
1/5 (1/5 = happened once)

Quest title: Season of Joy (Live Server)

Current situation:
__Empty popup Window appears on screen with no message, just an "OK" button
__Not sure if this is expected or a bug

Expected situation:
__Expecting there to be some sort of message in the window
__

Reproduction Steps
1.Game is sitting in browser overnight
2.First thing in morning the Season of Joy message appears introducing the new event see screenshot 1
3.Gather some goods
4.Refresh the browse and the second pop up window appears with no message - see screenshot 2
5.
 

Attachments

  • Season of Joy 1.png
    Season of Joy 1.png
    655.9 KB · Views: 49
  • Season Of Joy 2.png
    Season Of Joy 2.png
    2.7 MB · Views: 45

Dorfl the Clay

Well-Known Member
Same on all live servers.. also if you play in two (or more?) worlds, in the first world you try you can buy your Seasonspas for money (e.g. 14,99 euros), on the second world you want to buy it, it costs 3000 diamants.. weird!
 

Deadeye Jerry

Community Manager
Elvenar Team
Hello, this is a known issue and the development team is looking into it, but purchasing the Season Pass works in either scenario.
If you wish to purchase using real money on multiple worlds, that is not possible. If you would like to purchase with Diamonds on the world where they have the cash shop offer, that is also not possible. We will not make manual adjustments in the next few days.

Players who opt to purchase the offer for Diamonds will receive 150 season pass currency.
 

Amy Steele

Forum/QA Moderator
Elvenar Team
Report of bug live on forum béta ?
Indeed! We cannot investigate bugs from live servers here as the servers are separate and we also run a different version of the game.
This one is already known to the development team, as Deadeye Jerry mentioned above, so there is no need to report it on live this time, but in the future you should report bugs found on live to the support team on your live world, as they are the ones who can investigate the issue.
 
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