Cannot reproduce Quest for scrolls didn't complete after gaining req amt

[Arayla]

Game version: v1.40-(f25fbcdd3) (2017-09-26 15:06)

Game world: Beta1

Browser + version: Safari 10.1

Flash Player version: 26.0.0.151

Operating System: OS X El Capitan 10.11.6

Screen resolution: 2560 x 1600

Account name: Arayla

Humans or Elves: Elves

Reproducibility: 5 /5 (1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = happens always)

Quest title: #48 - Gain a small amount of scrolls

Current situation: My trade offering steel for scrolls completed, but the quest did not complete.

Expected situation: Gaining the requested amount of scrolls should have completed the quest.

EDITED TO ADD: I decided to reload my city (didn't log out, just reload the browser tab). That made the quest complete.

EDITED TO ADD: I reproduced this behavior on the Gain a small amount of Planks quest as well.

Reproduction Steps:

1. Place trade offering 220 steel to get 52 scrolls.

2. Have neighbor accept trade.

3. Click the Trader icon before the trade shows up in the notification window.

Screenshots of the bug:

 

[Dony]

thats how trades works now, best way how to "finish" your trades is to open trader to trigger it

 

[Amy Steele]

Dear Arayla, Dony is correct, trades do not now complete unless you visit the trader or refresh/reload your game, therefore this is not a bug. You can find more information in the 1.31 release notes:

• Recently we have made some changes regarding the way the game handles interactions between players. These changes were necessary in preparation for future improvements and to fix other bugs. This also has an impact on the way the game handles trades. It now works like this: When your trade gets accepted, you get the goods you asked for when your trades are processed. And this now happens when you a) login, b) open the trader, so not right away anymore. This means when Fellowship members help each other and players get notifications of accepted trades, they don't see their goods yet until they opened the trader (or reloaded the game).

 

[Arayla]

Sorry that wasn't clear above - I did open the Trader. That is how I saw the goods had been added to my inventory without finishing the quest.

I was waiting to finish the quest before logging off for the night, so I clicked the trader about every 5 minutes. When the trade was accepted, the goods got added to my inventory and the trade showed up in the notifications window, but the quest did not complete. At that point, the goods were added into inventory and I had viewed the trade in the notifications. I refreshed my browser tab. When I did the refresh, the notification window did not show anything new since I had already received the trade and viewed it in the window. But only then did the quest finish.

 

[Amy Steele]

My apologies Arayla, we will continue to try to reproduce this issue. Has anyone else experienced this?

 

[DeletedUser1777]

Not exactly the same, but maybe a bit similar.
I had a small trade for daily quest and asked my FS to take it. One player stated, it's not in market, so I opened the market and still could see my offer.
Afterwards I got the notification of the accepted trade (from another fellow), opened the trader again and my offer has disappeared, it took a moment (2 seconds?) after opening the 2nd time my trader, until the quest was fulfilled. Can't say at what point the goods were stored in my stock.

 

[Amy Steele]

Unfortunately we were unable to reproduce this issue. If it occurs again, please let us know