@cirakelley Thank you for your feedback - sorry that the handling of this thread could be interpreted as concerning or rude.
We always try to give an answer that is both satisfactory and correct, which can unfortunately fail, as you see in this thread.
The feedback given from players is being forwarded constantly, not only because it's our job here to do that, but also because the feedback is highly appreciated by those who take part in creating new features that they hope are both creating the effect they want, while also improving the player experience.
It was really not our intention to give anyone the feeling that we not care for any kind of feedback - it's just that we want the feedback to have the visibility it deserves:
A discussion that is about a certain feature has its place in the dedicated thread, while the Questions and Help section is the place for inquiries that are could've been send to the support team instead. In fact, with the Questions and Help section, we hope that players find the answer to their question in the forum. This is beneficial for both the supporters who all volunteer as players themselves to help other players.
At the same time, we ask players who submit their feedback to the support team to share their feedback in the forum instead, so that it can become a part of a discussion.
That's why we decided to quote this thread here in the
Cauldron discussion thread for any further discussion about the Cauldron.
We hope for understanding for this decision.