Cannot reproduce Invisible City

[DeletedUser1675]

Game version: __ v1.11.1-(09c8e03) (2016-07-18 12:36)
Game world: __Beta 1
Browser + version: __Firefox 43.0.1
Flash Player version: __Shockwave Flash 22.0 r0
Operating System: __ Windows 7 Home Premium
Screen resolution: __1920x1080
Account name: __ Heartly
Humans or Elves: __ Elves

Reproducibility: 5/5 (1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = happens always)

Quest title: N/A Unable to load visuals of city buildings

Current situation:
Attempting to load city, graphics won't load even if I try to change graphics quality

Expected situation:
I would have expected that rebooting, and refreshing might encourage city to re-appear, but it seems to like the cloaked in invisibility state.

Reproduction Steps:
1. Open city
2. Give 5-10 minutes for loading
3. Change Graphics quality



Add more steps if needed. Include only ONE action for each step!

 

[DeletedUser1675]

 

[DeletedUser1075]

Mine is glitchy as well. Suddenly I'm missing residences here and there... a refresh is working to show them sometimes for me, but not consistently.

 

[DeletedUser118]

I have that almost every morning lately. Whenever I enter the game for the first time of the day, half of my city is missing. One reload solves the problem, but its the same again the next day.

 

[DeletedUser688]

Same for me also !

 

[Brummbaer]

Same here after the first login

 

[DeletedUser1557]

same

 

[Marindor]

Thanks guys, could you all please post a complete bug report template here (like the topic starter did)? Without that, it's hard to look for any common factors that might cause this. Thank you

 

[Brummbaer]

Dear Marindor,
here it comes


Game version: v1.11.4-(447548e) (2016-07-27 12:35)

Game world: Beta1
Browser + version: Firefox 47.0
Shockwave Flash Player version: 22.0.209

Operating System: Windows10 64Bit
Screen resolution: 1920 x 1080
Account name: Brummbaer
Humans or Elves: Elves

Issue: Invisible City

Reproducibility: after Login

Quest title: none

Current situation: Incomplete City

Expected situation: see all buildings

Reproduction Steps: Boot Computer, Login on Elvenar, mention situation, take screenshot. Reload game >> City complete

 

[Muf-Muf]

Thanks for the reports. Unfortunately we have been unable to reproduce this. Loading the city sometimes takes a few seconds, but it never stalls completely - it does always load. At least it did in our tests.