Not a Bug I cannot log in

[Jackluyt]

I cannot log in this morning.

 

[Amy Steele]

Hi @Jackluyt it's likely this issue is due to the downtime announced here https://beta.forum.elvenar.com/index.php?threads/game-downtime-november-16th.18102/

Hopefully this will not last much longer

 

[Enevhar Aldarion]

The login keeps alternating between "Internal Error" and "server being updated", back and forth, so maybe the update is crashing the server instead of actually updating?

 

[Amy Steele]

To the best of my knowledge the downtime is still ongoing. I'll leave this thread on investigating until I hear the downtime should be over, then let you know.

If at that time you are still unable to log in, we'll investigate further. Until then, thank you for your patience!

 

[Amy Steele]

The login keeps alternating between "Internal Error" and "server being updated", back and forth, so maybe the update is crashing the server instead of actually updating?

This was a scheduled downtime, and not an ordinary update, hence taking longer.

@Jackluyt @Enevhar Aldarion the downtime is over and I am once more able to log in. Are you also able to log in now?

 

[Amy Steele]

Enevhar Aldarion's reply moved to a new thread here