Contact(ed) support Gold and supplies vanished

[DeletedUser1274]

Hey there,

just after finishig my Barracks to lvl 6 (and thus one the quests) my whole gold and supplies turned to zero. The goods are untouched. Also my treants are gone.
Anyone else with this occurence?

waving,
Kala

 

[Muf-Muf]

Unfortunately, yes. We have been having some issues. Please contact support, so that we can collect and forward the cases (also applies to others with the same/similar problems).

 

[Muf-Muf]

https://beta.forum.elvenar.com/index.php?threads/missing-missing-streets.2915/

 

[ophion]

When collecting gold, supplies or attempting to open notifications...I keep receiving error messages telling me the server has a problem. It then restarts the game and everything is ok for awhile until it decides to mess up again and repeats the prior error.
This has happened at least 5 0r 6 times today...also I play on the EN. server and it has happened there too.

 

[Muf-Muf]

https://beta.forum.elvenar.com/index.php?threads/phantom-building-issue.2926/

 

[Muf-Muf]

@ophion, could you please contact support about this issue?

 

[Muf-Muf]

This issue has been dealt with via support, so we'll be archiving this thread.