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Fixed Can't log in

LordB

Well-Known Member
Game version: 0.30.2381-v0.30-rc4-(master) (2015-11-25 15:00)
Game world: zz1
Browser + version: FF 42.0
Flash Player version: 19.0.0.245
Operating System: Win7 64bit
Screen resolution: 1920x1080
Account name: LordB
Humans or Elves: Elf
Hardware Acceleration: ON
City graphic quality: low

Reproducibility: 5/5

After the last Hotfix? I can't log in anymore. It always gets stuck at 89%
Deleted chache, restarted PC, etc ... nothing helps
 

Anne65

Well-Known Member
Can't log in either, the loading stops at 89%
Windows 8.1

I tried it on another computer, there I don't see the beta world at all. I can click on play there, but the world to click on doesn't show up.
Windows vista

Both google chrome.
I emptied my cache already, didn't help.

Edit: The problem started after the hotfix. I was able to log in after the first update.
 
Last edited:

idanar

Guest
The same situation by me. Don't even give me button to choose World. IE and Firefox on Win 7.
 

Tintagel

Guest
same here,
loading screen hopped from 62 to 79 and then 89 per cent, then got stuck
restarted several times, including browser
cleared cache & cookies
now I can't even choose a world anymore :(

Game version: sorry, latest updated version, can't get ingame to click there :p
(right click ingame, click the version number to copy it, paste here)
Game world: beta
Browser + version: Firefox 42.0
Flash Player version: 19,0,0,245
Operating System: Windows 10
Screen resolution: 1366 x 768
Account name: Tintagel
Humans or Elves: Human
Hardware Acceleration: ON

Reproducibility: 5/5 (1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = happens always)

Current situation:
1) Game doesn't give the option the choose a world to play on
2) Right after the update I did get the loading screen, it then got stuck at 89 per cent.

Expected situation:
to be able to log in

Reproduction Steps
1.
start the game
2. pop-up window appears for world you play in
3. pop-up window does not offer any world

Screenshots of the bug:
(add as many screenshots as you need)
http://prntscr.com/96sopi
 

Amy Steele

QA Moderator
Elvenar Team
Hi folks, apologies - we're aware of this issue, which occurred following an update today. We will have it fixed, and your game access restored as soon as possible. We apologise for the inconvenience in the meantime :)
 

Philplessis

Well-Known Member
was taken back to game home page : no world to select
then logged out and in again : could select beta
game loaded !
thanks !