Duplicate Cant connect since the update

[DeletedUser]

Ok now I'M making a ticket from here, because I dont find where from the game home page.

Since the update, Ihad time to play a little bit. But after that, When I try to log on the game, it goes to 48% and get message SERVER ERROR.
I'M on Opera. I also tried on chrome and firefox, and get the same problem.

Please help me.

 

[DeletedUser118]

http://support.innogames.de/

This is the link I found in here: https://beta.elvenar.com/web/help

Maybe that helps you or whoever else wants to come up with a ticket if he/she is not able to enter the game.

 

[DeletedUser]

Thank you Katzenprinz. I now sent my ticket. Hoping to have a response soon and they solve my problem ASAP.

 

[DeletedUser118]

Good luck.

 

[DeletedUser628]

Thank you for reporting this to us, Kahlaan. The issue has been reported to the developers and they're working on it. Apologies for any inconvenience in the meantime. Please follow this thread for any updates:
https://beta.forum.elvenar.com/index.php?threads/8325-upon-loading-500-internal-server-error.4065/

Additionally, as mentioned by Katzenprinz, do please feel free to send in a support ticket.