Cannot log-in after today's "update"

[DeletedUser724]

any 1 get the problem that
cannot login in beta world ?

 

[Dony]

all works for me

 

[DeletedUser724]

logout and re-boot computer, shut-down and re-start

none of above work for me
I get kicked ??

very bad while collecting major items for FA

 

[DeletedUser]

logout and re-boot computer, shut-down and re-start

none of above work for me
I get kicked ??

very bad while collecting major items for FA

Try clearing cache.

 

[DeletedUser724]

do not work

only elvenar beta goes wrong

elvenar game world is ok
FoE is also ok

 

[DeletedUser]

do not work

only elvenar beta goes wrong

elvenar game world is ok
FoE is also ok

Better contact support: https://support.innogames.com

 

[DeletedUser724]

The error is

"
This site can’t be reached
zz1.elvenar.com took too long to respond.

Try:

• Checking the connection
• Checking the proxy and the firewall
• Running Windows Network Diagnostics

ERR_CONNECTION_TIMED_OUT"



I think Inno delete or suspend my account ?? <reason : play too clever >

that is why I cannot login as they cannot find any details??

I also use firefox to try, it is also time-out...

 

[DeletedUser2411]

That look like the dns lookup is giving the wrong ip address to me and you are going to an ip address that doesn't have a webserver, you could try resetting your router/modem if resetting the pc didn't work.

 

[DeletedUser]

Try going to the login screen of the live server and then switch to beta.

 

[DeletedUser724]

when I wake up
i can login ....
I only lost all production and recruitment

after i login
i can start new production and new recruitment

everything is now back to normal

p.s. i have 3 browser on, 1 For, 1 elvenar beta, 1 elvenar game world
only elvenar goes wrong...
it is a personal crash with Inno
<i suspect i am the 1st one login after update, and Inno system is not ready as i am super fast to log back, so it crash...inno not allow me to login as update is still progress, but on the other hand, i already login immediately after Inno resume system, they cannot proceed 2 opposite action, so send me off until they settle while i sleep >

 

[Dony]

clearly the problem was somewhere between keyboard and chair

 

[Deleted User - 57237]

I have the same problem just now, app also dont work

 

[Karvest]

ping zz1.elvenar.com

in command prompt, what's the response?