Not a Bug Cannot load the game in Firefox 47.0

[DeletedUser]

I just updated Firefox to 47.0 and now I'm unable to acces the game. I'm getting: "Context3D not available! Possible reasons: wrong wmode or missing device support." and the load bar is stuck at 20/25 progress.

I've already tried to clear the cache but no luck.

Game version: zz1: v1.7.5-(1604f8d) (2016-05-30 9:58) / nl1: v1.6.5-(4d1f0e8) (2016-05-25 10:03)
Game world: zz1 / nl1
Browser + version: Firefox 47.0 x64
Flash Player version: 21.0.0.242
Operating System: W7 x64 Enterprise
Screen resolution: 1920 x 1080
Account name: Lord Soth
Humans or Elves: Elves

 

[DeletedUser]

I can confirm this.

 

[DeletedUser]

Just tried it at work, fresh install of Firefox 47.0 x86 (with no Add-ons, Flash and OS the same) and there it works. Will try again when I'm back home.

 

[DeletedUser469]

Could you tell me which plugins you use?

 

[DeletedUser605]

I've just updated to Firefox 47.0 and it seems to be working the same as before.

 

[DeletedUser]

Just updated my 2nd PC and it now has the same problem with Firefox 47.0, even with all add-ons disabled it doesn't work.

 

[DeletedUser]

Have done a complete uninstall, deleted any leftover Mozilla folders in User Profile and Program files, run CCleaner and done a new clean install of version 47.0, reinstalled all my Add-ons and now it is working again. Now I only have to do the same for my 2nd PC...

Seems I was also using the x64 version and have now installed the normal (x86) version.

 

[Muf-Muf]

While we can confirm that this happens, it is not a problem on Elvenar's side, but rather on Mozilla's or Adobe's. For this reason we are unfortunately unable to fix it, and rely on Mozilla and/or Adobe to resolve this problem. As a temporary workaround we can only advise using another browser, such as Google Chrome.

We have marked this bug report as "Not a bug", because it is not a bug on our side.