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Fixed [28402] Disappearing Buildings

Rinkidink

Guest
Game version:
HTML5: no
Game world: zz1 and en2
Browser + version: Chrome
Flash Player version:
Operating System:
Windows 10
Screen resolution:
Account name:
Rinkidink
Humans or Elves: Elf

Reproducibility: 4/5 = happens often

Quest title: none

Current situation:
Buildings are frequently disappearing in Beta and Winyandor. I have to refresh the pages to get them back.

Expected situation:

Buildings to not vanish.

Reproduction steps: It occurs randomly so it can't be reproduced at will.
 

DeletedUser2690

Guest
@Rinkidink Do they disappear totally or turn into something else? It would be good if we had a picture of what it should be and what it is when the bug happens.
 

Rinkidink

Guest
@Rinkidink Do they disappear totally or turn into something else? It would be good if we had a picture of what it should be and what it is when the bug happens.
The buildings completely disappear and don't turn into anything else. There's just a space where they were, although when I hover over them I get the details of what they are etc as usual.
 

DeletedUser2690

Guest
Thank you for your response. It is under investigation.
 

DeletedUser2690

Guest
Confirmed using Chrome with Flash Player.

1. Browse around city to be sure all buildings are as they should be.
2. Visit a fellowship member, move around the city.
3. Return to your city.
4. Browse around your city to be sure all buildings are as they should be.
5. Notice any missing buildings. It may take more than one try.
6. If a building is missing, refresh browser and notice it has returned.

NOTE: Using Flash, the building will disappear. Using HTML5, the building becomes distorted and flashes from various forms of any combination of other buildings. This also happens using Firefox. The picture on the left is before refreshing the browser. The picture on the right is after refreshing.

Missing Stonehenge.png
Stonehenge after refreshing browser.png
 

Marindor

Community Manager
Elvenar Team
Hi guys,

Is this still happening for you? If so, could you please let us know how often this happens and which browser and OS you are using?
 

Jasper

Guest
Yes, missing 3 buildings in below screenshot:
upload_2019-9-17_8-5-8.png


Game version: v1.89-beta.2-(d13b109) (2019-09-16 11:13)
HTML5: No
Game world: zz1
Browser + version: Firefox 69.0 (64-bit)
Flash Player version: 32.0.0.255 (64-bit)
Operating System: W7 x64 Enterprise
Screen resolution: 1920x1200
Account name: Lord Soth
Humans or Elves:
Elves