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Confirmed [27895] FA Problem with coin badge on App

Discussion in 'Confirmed Issues' started by Verde, Jul 12, 2019.

  1. Verde

    Verde Active Member

    Jun 28, 2019
    Game version: 1.82.6-bb3308e-256(zz 1.84)
    HTML5 Yes/No:
    Game world: Beta1
    Browser/IOS/Android + version: Android
    Flash Player version:
    Operating System:
    Screen resolution:
    Account name: Verde
    Humans or Elves: Elves

    Reproducibility: 5/5 (1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = happens always)

    Quest title: (if applicable) Fellowship Adventure

    Current situation:
    Doing NH visits and collecting coins for FA coin badge. Badge shows as ready for collection, with the little 'Claim' label showing. Tapped it ... nothing happens, tapped again ... badge disappeared from the list completely.

    Expected situation:
    Coin badge should be collectable and then reset/continue to be available for further coin collection

    Reproduction Steps
    1. Collect coins
    2. Badge shows as ready
    3. Tap Claim (nothing seems to happen)
    4. Tap the badge
    5. Badge disappears from list

    Add more steps if needed. Include only ONE action for each step!

    Screenshots of the bug:
    (add as many screenshots as you need)
  2. Theodore

    QA Moderator
    Elvenar Team

    Jan 22, 2019
    Confirmed for Android only. The mobile app works fine with the iPad.

    1. Check your inventory for sack of coins badges.
    2. Collect coins.
    3. Open the adventures tab.
    4. Notice the sack of coins badge has a green checkmark.
    5. Notice also the button that says "Claim".
    6. Press the claim button.
    7. Notice the sack of coins is still green, indicating the coins have not been collected.
    8. Close the adventures tab.
    9. Reopen the adventures tab.
    10. Notice the sack of coins is no longer green and is now empty.
    11. Check your inventory. Notice the coins have actually been added to your inventory of the sack of coins badges.
  3. maldraedia

    maldraedia New Member

    Jul 11, 2019
    I had this issue using an iPhone last night. I'm on iOS version 12.2.
  4. Arayla

    Arayla Well-Known Member

    Mar 7, 2017
    I had this issue this morning on my iPad v. 12.1.1
  5. Theodore

    QA Moderator
    Elvenar Team

    Jan 22, 2019
    Game version on my iPad is 1.82 with latest IOS version.