Fixed [25839] Internal error whenever I try to load world map

[DeletedUser2411]

Game version: v1.73-(fcabc31) (2019-02-13 16:24)
HTML5 Yes/No: Both flash and html5
Game world:
Browser/IOS/Android + version:
Flash Player version:
Operating System: Windows 10
Screen resolution: 1920x1080
Account name: Atlantis
Humans or Elves: Human

Reproducibility: 5/5 (1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = happens always)

Quest title: (if applicable)

Current situation:
Clicking world map icon results in internal error at around 10% of the progress bar

Expected situation:
World map to load

Reproduction Steps
1. Click world map icon when in your city

Add more steps if needed. Include only ONE action for each step!

Screenshots of the bug:
(add as many screenshots as you need)

 

[Loki Blue]

I can confirm this...I have a brand new Chapter 1 Human city having that problem.

Clicking "Ok" reloads the page. Tested with HTML5, got same event.


Game version: v1.73-(b50792c) (2019-02-11 11:14)
HTML5 Yes/No: No
Game world: zz1
Browser/IOS/Android + version: Google Chrome Version 72.0.3626.96 (Official Build) (64-bit)
Flash Player version: 32.0.0.114
Operating System: Windows 10 Home
Screen resolution: 1920x1080
Account name: La Voisin
Humans or Elves: Humans

For the sake of clarity, my regular Elfy self gets in just fine.

 

[Dony]

did you participated in a tournament yet?

 

[DeletedUser2411]

I have, was working fine a few hours ago

 

[Loki Blue]

did you participated in a tournament yet?

I have not had La Voisin out for Tourney yet, but was able to get out to the map early this morning.

 

[Dony]

i got this 2 messages when i clicked on world map icon first time after update, now its all ok for me

 

[Loki Blue]

LOL. I just started La Voisin, so there's not enough Provinces cleared for Tourney yet. Trying to clear the Event quest requiring "Solve 1 Encounter". Just tried again and I'm still getting the error.

 

[DeletedUser2411]

Error occurs on both my Mac and windows 10 machine, looking at dev tools it appears the call to fetchInitialWorldMapData fails, the following post data is in the call that returns an exception result (replaced 10digit hex with Xs since I think that might be my session id)

xxxxxxxxxx[{"requestId":31,"requestMethod":"fetchInitialWorldMapData","requestClass":"WorldMapService","requestData":[],"__clazz__":"ServerRequestVO"}]

 

[Loki Blue]

Hmmm... @Atlantis, what chapter are you in?

 

[DeletedUser2411]

Sorcerers and dragons, about one year old account so not a new one, I can visit neighbours via messages and it still lists them as discovered so don't think I've moved.

I get same error if I try to access world map from neighbours and ally towns rather than my own too so presumably not just an issue with my area of the map since normally I would see the area around them if I click the world map from their town

 

[Loki Blue]

Thank you...I just wondered if it was chapter-related, because my Elf-self is O&G.

 

[Marindor]

Hi guys,

Are the issues resolved now?

 

[Angedev]

Yes, it works fine for me now, thanks

 

[DeletedUser2411]

Yes, I've just tried and it's working for me now

 

[Marindor]

Ok great, thanks for confirming!

 

[Loki Blue]

Working fine here as well. Thanks much!