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Fixed [25839] Internal error whenever I try to load world map

Discussion in 'Fixed Issues' started by Atlantis, Feb 13, 2019.

  1. Atlantis

    Atlantis Member

    Joined:
    Apr 27, 2018
    Game version: v1.73-(fcabc31) (2019-02-13 16:24)
    HTML5 Yes/No: Both flash and html5
    Game world:
    Browser/IOS/Android + version:
    Flash Player version:
    Operating System: Windows 10
    Screen resolution: 1920x1080
    Account name: Atlantis
    Humans or Elves: Human


    Reproducibility: 5/5 (1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = happens always)

    Quest title: (if applicable)

    Current situation:
    Clicking world map icon results in internal error at around 10% of the progress bar

    Expected situation:
    World map to load

    Reproduction Steps
    1. Click world map icon when in your city


    Add more steps if needed. Include only ONE action for each step!

    Screenshots of the bug:
    (add as many screenshots as you need)
     
    Last edited: Feb 13, 2019
  2. Loki Blue

    Loki Blue Well-Known Member

    Joined:
    May 1, 2017
    I can confirm this...I have a brand new Chapter 1 Human city having that problem.

    2019-02-13.png

    Clicking "Ok" reloads the page. Tested with HTML5, got same event.


    Game version: v1.73-(b50792c) (2019-02-11 11:14)
    HTML5 Yes/No: No
    Game world: zz1
    Browser/IOS/Android + version: Google Chrome Version 72.0.3626.96 (Official Build) (64-bit)
    Flash Player version: 32.0.0.114
    Operating System: Windows 10 Home
    Screen resolution: 1920x1080
    Account name: La Voisin
    Humans or Elves: Humans

    For the sake of clarity, my regular Elfy self gets in just fine. :p
     
    Last edited: Feb 13, 2019
  3. Dony

    Dony King of Bugs

    Joined:
    May 5, 2016
    did you participated in a tournament yet?
     
  4. Atlantis

    Atlantis Member

    Joined:
    Apr 27, 2018
    I have, was working fine a few hours ago
     
  5. Loki Blue

    Loki Blue Well-Known Member

    Joined:
    May 1, 2017
    I have not had La Voisin out for Tourney yet, but was able to get out to the map early this morning.
     
  6. Dony

    Dony King of Bugs

    Joined:
    May 5, 2016
    i got this 2 messages when i clicked on world map icon first time after update, now its all ok for me
     

    Attached Files:

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  7. Loki Blue

    Loki Blue Well-Known Member

    Joined:
    May 1, 2017
    LOL. I just started La Voisin, so there's not enough Provinces cleared for Tourney yet. Trying to clear the Event quest requiring "Solve 1 Encounter". Just tried again and I'm still getting the error.
     
  8. Atlantis

    Atlantis Member

    Joined:
    Apr 27, 2018
    Error occurs on both my Mac and windows 10 machine, looking at dev tools it appears the call to fetchInitialWorldMapData fails, the following post data is in the call that returns an exception result (replaced 10digit hex with Xs since I think that might be my session id)

    xxxxxxxxxx[{"requestId":31,"requestMethod":"fetchInitialWorldMapData","requestClass":"WorldMapService","requestData":[],"__clazz__":"ServerRequestVO"}]
     
  9. Loki Blue

    Loki Blue Well-Known Member

    Joined:
    May 1, 2017
    Hmmm... @Atlantis, what chapter are you in?
     
  10. Atlantis

    Atlantis Member

    Joined:
    Apr 27, 2018
    Sorcerers and dragons, about one year old account so not a new one, I can visit neighbours via messages and it still lists them as discovered so don't think I've moved.

    I get same error if I try to access world map from neighbours and ally towns rather than my own too so presumably not just an issue with my area of the map since normally I would see the area around them if I click the world map from their town
     
    Last edited: Feb 13, 2019
    Loki Blue likes this.
  11. Loki Blue

    Loki Blue Well-Known Member

    Joined:
    May 1, 2017
    Thank you...I just wondered if it was chapter-related, because my Elf-self is O&G. :)
     
  12. Marindor

    Marindor
    Community Manager
    Elvenar Team

    Joined:
    Feb 26, 2015
    Hi guys,

    Are the issues resolved now?
     
  13. Angedev

    Angedev Well-Known Member

    Joined:
    Jun 29, 2018
    Yes, it works fine for me now, thanks :)
     
  14. Atlantis

    Atlantis Member

    Joined:
    Apr 27, 2018
    Yes, I've just tried and it's working for me now
     
  15. Marindor

    Marindor
    Community Manager
    Elvenar Team

    Joined:
    Feb 26, 2015
    Ok great, thanks for confirming!
     
  16. Loki Blue

    Loki Blue Well-Known Member

    Joined:
    May 1, 2017
    Working fine here as well. Thanks much! :D
     

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