When making a bug report, please give at least this much information. Otherwise it may not be taken care of.
Game version: (right click ingame, click the version number to copy it, paste here. HTML5: Go to your ingame settings and you can copy it from the bottom of the window.)
HTML5 Yes/No:
Game world:
Browser/IOS/Android + version:
Flash Player version:
Operating System:
Screen resolution:
Account name:
Humans or Elves:
Support and testers need as much information as possible in order to reproduce your issue, and find a solution to it.