Not a Bug Winter Event Icon not showing

[Deleted User - 88012]

Game version: 1.116.2-c824643-256
HTML5 Yes/No: no
Game world: beta
Browser/IOS/Android + version: android
Flash Player version:
Operating System or Mobile Device: mobile
Screen resolution: normal
Account name: Nemowey
Humans or Elves: Elves

Reproducibility: 5/5

Quest title: (if applicable) Winter Snow Owl Express

Current situation: completing quests and gaining keys. Keys look like fuel shards. No event icon to actually use keys to gain prizes.
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Expected situation:
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Reproduction Steps
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Add more steps if needed. Include only ONE action for each step!

Screenshots of the bug:
(add as many screenshots as you need)

 

[Deleted User - 88012]

Game version: 1.116.2-c824643-256
HTML5 Yes/No: no
Game world: beta
Browser/IOS/Android + version: android
Flash Player version:
Operating System or Mobile Device: mobile
Screen resolution: normal
Account name: Nemowey
Humans or Elves: Elves

Reproducibility: 5/5

Quest title: (if applicable) Winter Snow Owl Express

Current situation: completing quests and gaining keys. Keys look like fuel shards. No event icon to actually use keys to gain prizes.
__
__

Expected situation:
__
__

Reproduction Steps
1.
2.
3.
4.
5.

Add more steps if needed. Include only ONE action for each step!

Screenshots of the bug:
(add as many screenshots as you need)

Problem resolved with update of app.

 

[Dimma]

Problem resolved with update of app.

I updated the app and restarted my tablet . Can come in on beta at all . On my phone everything seems to work but I don't have an event icon ... is there one?

 

[Deleted User - 86059]

Yes exactly, mobile users need to make sure they have the latest update from the Apple/Playstore

 

[Deleted User - 86059]

@Dimma are you playing the browser version on your tablet by any chance???

 

[Kersepitje]

please see the announcement: you need version 1.117 on mobile devices

Disclaimer: Please keep in mind that there can always be differences in event layouts, balancing and prizes between Beta and Live release. App version 1.117 is required for the event to function properly. This app version is released separately from the event. In addition to that, please note that the final day of the event spans more than 24 hours, in order to not have the event end during the night (CET). That means the Daily Exclusive on December 14th is the final Daily Exclusive reward that is also available for some more hours in the morning (CET) of December 15th. No new event quest is added to the quest line on December 15th, the final Quest Milestone can be unlocked on December 14th.