Cannot reproduce Winter event disappeared

[palmira]

And I had just finished a building upgrade Both in browser and mobile. We just have the double thingies banner

PS: 2 buildings now, for quest 29, one house and one armory

 

[Alpha-74]

same here

 

[DeletedUser2314]

Same here. It's gone.

 

[Eligor]

Hello, same issue for me, and I was also about to complete the quest to update 4 buildings at level 5.

 

[Marindor]

Hi guys,

For everyone involved, we're currently working on getting you all back in the event as soon as possible! Sorry for the inconvenience caused.

 

[DeletedUser2314]

The app isn't working either for me. It stops all the time.

 

[Amy Steele]

The app isn't working either for me. It stops all the time.

Hi @Martha Bunker are there any specific situations where the app crashes for you? Please take a look at the list in this other thread, and let us know the details there if you can add any more information

 

[Marindor]

Hi guys,

You should now be back in the event. We managed to get you back at the correct quest and with your correct number of Delicacies and Winter Stars. Unfortunately the quest progress of your current quest has been lost, so you'd have to do that quest over again, even if you already made some progress. Sorry for this inconvenience.

I will archive this thread as "cannot reproduce" anymore, but of course we will grant the diamonds

 

[palmira]

Thanx Marindor, the event is back and I will finish the quest a bit later, no problems, we still have loads of time

 

[palmira]

Ok, the event is back but we have no snow crystals dropping in the city (zero since the event came back)

 

[Marindor]

Thanks Palmira, forwarded.

 

[DeletedUser2581]

same here, no snow chrystals falling

 

[salandrine]

and no double day anymore.

 

[palmira]

still no snowflakes and indeed the doubleday is gone

 

[DeletedUser2314]

With me all problems are solved! App is back, event is back and snowflakes are falling.

 

[palmira]

snowflakes started falling, the only thing missing is the doubleday

 

[Marindor]

Yes, double day we couldn't get back in time unfortunately, but more of these will come