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What is new popup "Connection issue"?

Discussion in 'Questions and Help' started by Arayla, May 31, 2018.

  1. Arayla

    Arayla Well-Known Member

    Mar 7, 2017
    Today I started seeing a new popup window with the title "Connection issue". The text below it says, "It's currently impossible to receive any instant updates of information in the game. We're working on reestablishing the connection as soon as possible.". At the bottom are two buttons, OK and Retry.

    Did I miss an announcement about this being added? It happens when I have the game open and go read something in a different tab for a minute. What happens if I click OK instead of Retry? Will I be missing the "instant updates of information"? Does that refer to chat or messages or trades or ...?
  2. Dony

    Dony King of Bugs

    May 5, 2016
    I didnt saw that today, which browser?
  3. Arayla

    Arayla Well-Known Member

    Mar 7, 2017
    Safari 11.1. Going to a different tab to read elvenstats or gamers gems is something I do every day, so I'm not sure what changed.
  4. Jasper

    Jasper Well-Known Member

    Jan 29, 2015
    I had that also, once with Firefox this afternoon. Haven't seen it again. Maybe they where doing some tweaks on the event quests, that's when I got it.
  5. SoggyShorts

    SoggyShorts Well-Known Member

    Sep 20, 2016
    I've seen it on chrome as well. More clicking for no reason, so now when I see it I just refresh browser.
  6. Lushette

    Lushette Member

    Aug 26, 2018
    I have been getting this for weeks now and its driving me nuts! I use google Chrome.
    SoggyShorts likes this.