Duplicate Spire Perks from archive cannot be used

[Burger Meister Meister]

Game version: v1.172-beta.1-(d17f6eb) - html5 (2023-03-09 08:56)
Game world: Beta
Browser/IOS/Android + version: Chrome
Operating System or Mobile Device: Windows 10
Screen resolution: 2560 x 1440
Account name: Burger Meister Meister
Humans or Elves: Elves

Reproducibility: 5/5 (5/5 = happens always)

Quest title: (if applicable)

Current situation:
__ Spire Perks are not available or visible from the archive (as Ambassador)
__

Expected situation:
__ Spire perks should be displayed for adding to the Spire
__ Even though Spire perks cannot be added by Ambassadors, they should be visible and window should not freeze at "Loading, please wait..."

Reproduction Steps
1. Open Spire
2. Open team progress bar on left hand side
3. Click on '+' button on next level in the Spire to view/use Spire points
4. Popup window is stuck on "Loading, please wait" - See screen shot
5. Spire points are never displayed, keeps on waiting.

Add more steps if needed. Include only ONE action for each step!

Screenshots of the bug:

 

[Burger Meister Meister]

There are only 21 hours left in the spire so it would be nice to get this either fixed soon or have the spire time limit extended until it can be fixed so that we can use the perks

 

[Enevhar Aldarion]

Just have a mage or archmage who plays the app spend the points. It works correctly there.

 

[Burger Meister Meister]

Just have a mage or archmage who plays the app spend the points. It works correctly there.

I will ask if it works for the archmage or the mages.
It is broken for ambassadors. We should be able to see the total number of points available even though we can't use them.
The windows is stuck at "Loading, Please wait..."

 

[Amy Steele]

Duplicate of this thread
My apologies for the confusion... I mislabelled the original thread as a duplicate

 

[Enevhar Aldarion]

I will ask if it works for the archmage or the mages.
It is broken for ambassadors. We should be able to see the total number of points available even though we can't use them.
The windows is stuck at "Loading, Please wait..."

Ambassadors can never do anything with the Perks, only Mages and Archmage.

 

[Burger Meister Meister]

Ambassadors can never do anything with the Perks, only Mages and Archmage.

I asked the archmage and she gets the same bug. It is stuck at "Loading, Please wait..."

 

[Amy Steele]

Indeed, this is the same for everyone using the browser version. The app is unaffected by this issue, so if you have a Mage or Archmage with access to the app, you can still use those points