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Not a Bug server refuses connection

Discussion in 'Archive: Bugs and Errors' started by Juni, Oct 11, 2018.

  1. Juni

    Juni Well-Known Member

    Joined:
    Feb 24, 2015
    Game version: no connection
    HTML5 Yes/No: no connection
    Game world: zz0, zz1
    Browser/IOS/Android + version: vivaldi, chrome, etc
    Flash Player version: irrelevant
    Operating System: win 10 1803
    Screen resolution: full hd
    Account name: juni, but actually irrelevant
    Humans or Elves: elves, but actually irrelevant


    Reproducibility: ?/5 (1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = happens always)

    Quest title: (if applicable)

    Current situation:
    __
    Diese Website ist nicht erreichbar
    zz0.elvenar.com hat die Verbindung abgelehnt.

    Versuchen Sie Folgendes:

    ERR_CONNECTION_REFUSED

    __

    Expected situation: it should load
    __
    __

    Reproduction Steps
    1. try to load the website zz0.elvenar.com, it will refuse the connection
    2.
    3.
    4.
    5.

    my guess: you've messed up the KSK key rollover.
    https://www.icann.org/resources/press-material/release-2018-09-18-en
     
  2. Scoobydoo

    Scoobydoo
    Forum Moderator
    Elvenar Team

    Joined:
    Jul 12, 2017
    Thanks @Juni we are aware and working on a fix right now so hold tight ;)
     
    AmySteele and Angeduciel like this.
  3. Angeduciel

    Angeduciel Member

    Joined:
    Jun 18, 2018
    same issue. It says there is no player with this name :(
     
  4. Juni

    Juni Well-Known Member

    Joined:
    Feb 24, 2015
    sure, but reporting brings 125 diamonds ;-)

    but it's good to read, that you are aware.
     
  5. Scoobydoo

    Scoobydoo
    Forum Moderator
    Elvenar Team

    Joined:
    Jul 12, 2017
    I'm not in charge of diamonds but I can tell you we got the hamster back on the wheel and it's working again.
    And I will make sure that He Who Must Be Obeyed is notified of your report Juni :D
     
  6. Juni

    Juni Well-Known Member

    Joined:
    Feb 24, 2015
    just to understand you. you have just ONE hamster?

    please, get a spare hamster.
     
  7. Scoobydoo

    Scoobydoo
    Forum Moderator
    Elvenar Team

    Joined:
    Jul 12, 2017
    I will pass along your feedback @Juni :p
     
    Karvest likes this.
  8. Marindor

    Marindor
    Community Manager
    Elvenar Team

    Joined:
    Feb 26, 2015
    This was not a game bug, but a problem with the daily deploy. Therefore it is not eligable for any diamonds. Nonetheless, the problems should be resolved now :)
     
    Scoobydoo likes this.

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