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Problems with mobile on tablet PC

Discussion in 'Questions and Help' started by Brummbaer, Oct 3, 2018.

  1. Brummbaer

    Brummbaer Well-Known Member

    Joined:
    May 19, 2015
    Hello together,
    on my tablet PC the game crushes directly after complete loading. I have started a support request but they are not able to reproduce this problem. Based on this I like to ask the community if there is somebody with the same problem and have an idea to solve my problem.

    Android 6.0, 64 GB, newest game version

    Thanks for your support
    Greetings Brummbaer
     
    Wowwie and Sunnydae like this.
  2. Karvest

    Karvest Well-Known Member

    Joined:
    Nov 30, 2017
    On my phone it close itself due to not enough free RAM, probably, usually when I try to give NH from notifications panel, which is still lagging a lot (since spring). But sometimes game closes even without opening notifications panel, right after loading, if there are some programs opened in background.
     
    Wowwie likes this.
  3. Brummbaer

    Brummbaer Well-Known Member

    Joined:
    May 19, 2015
    I have 4GB Ram and 64 GB storage and enough free.
    But it still crashes :-(
    The game is running as main application or normal, in both cases the game closes automatically
     
    Wowwie likes this.
  4. Jasper

    Jasper Well-Known Member

    Joined:
    Jan 29, 2015
    I'm having the same issue with Bluestacks as of today. Game opens and closes immediately without even showing any loading screen. Tried to uninstall & reinstall the app, no luck. Uninstalled Bluestacks, installed the latest version of Bluestacks, reinstalleed apps, Elvenar is still not loading. :(
    Another Android emulator, Nox is working fine for now.
     
    Sunnydae and Wowwie like this.
  5. Sunnydae

    Sunnydae Member

    Joined:
    Aug 2, 2018
    i play my mobile app on my Chromebook, always have, no issues... til 2 days ago... wont load, just the Inno Screen then popup saying app wont open, installed and reinstalled multiple times the past 2 days. Still wont open, have sent feedback each time with no response . have checked all settings but have not changed anything, it was working fine until Thurs,
     
    Wowwie likes this.
  6. Wowwie

    Wowwie Well-Known Member

    Joined:
    Oct 3, 2016
    Many of us are having the same issues
    So this is an old problem that has risen again
    how was this fixed
     
  7. Sunnydae

    Sunnydae Member

    Joined:
    Aug 2, 2018
    monday monday... cant trust that day........
     

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