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Cannot reproduce Outdated app version, but no update available

FieryArien

Well-Known Member
Note that the first “report” was put here into a wrong thread by @Velours.

Game version: 1.132.1-df8aa36-1280 (zz 1.133)
Game world: beta
Browser/IOS/Android + version: ios
Operating System or Mobile Device: iPad iOS 14.4.2
Screen resolution:
Account name: FieryArien
Humans or Elves: elves

Reproducibility: 5/5

Quest title: (if applicable)

Current situation:
The app doesn’t load the city, it says:
“Version outdated
Your version is outdated. Please download the newest version.”

The weird thing is that I actually had outdated version at first. When I logged in after 11am when the event was supposed to start, I didn’t see the quests. I quit the app and updated it. Then I did few quests until the one asking for bread and quit the app. When I got back after an hour I suddenly have an outdated version?

Expected situation:
The city loads properly.

Reproduction Steps:
Start the app and try to access your beta city.

Screenshots of the bug:

(add as many screenshots as you need)
 

palmira

Well-Known Member
I have the same problem, i updated the app and the game keeps saying I have an outdated app and sends me back to the App Store with nothing to upgrade further
 

Nemisis

Active Member
You can re-install the game but only to access the live accounts. If you try to access Beta, you will get the same problem
 

Biloutte91

Well-Known Member
For iPad and iPhone, it's not be fixded ..."Your version is updated. Please download the newest version". But i have the new version ^^
 

Heffernan

Well-Known Member
I have an older iPad air model a 1567, it's running ios 14.6
...and can't open the game - it directs me to store which doesn't have a new version and trying to open the game informs me i have an outdated version.
 

Marindor

Community Manager
Elvenar Team
I have an older iPad air model a 1567, it's running ios 14.6
...and can't open the game - it directs me to store which doesn't have a new version and trying to open the game informs me i have an outdated version.
Hi @Heffernan, if you completely close the app and retry it, does the issue still persist right now?
 

Marindor

Community Manager
Elvenar Team
It works now.
But my City is frozen.
All is running but no Animation.
Ok, sometimes it might take a while before animations start working. Otherwise you could also check if your graphic settings are not set to "low", because that deactivates animation as well.

Is anyone else experiencing freezing cities out of nowhere?
 

Marindor

Community Manager
Elvenar Team
Thanks all! We'll now archive this thread as not reproducable anymore. Since the report was valid at the time of reporting, we'll grant the diamonds of course.
 

Minouche

Member
Ok, sometimes it might take a while before animations start working. Otherwise you could also check if your graphic settings are not set to "low", because that deactivates animation as well.

Is anyone else experiencing freezing cities out of nowhere?
All is working without Problems now. :)
Thank you.