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Not able to connect

Discussion in 'Questions and Help' started by calenmir, Sep 13, 2018.

  1. calenmir

    calenmir Well-Known Member

    Joined:
    Jan 31, 2017
    Is anyone else experiencing this issue on the beta site? I can get in on all live servers, but can't connect at all to beta.
     
  2. Jasper

    Jasper Well-Known Member

    Joined:
    Jan 29, 2015
    No problems here. :)
     
  3. Arayla

    Arayla Well-Known Member

    Joined:
    Mar 7, 2017
    Someone else in my FS has this issue frequently. I've heard that mobile still works for her when the browser does not.
     
  4. Kersepitje

    Kersepitje
    QA Moderator
    Elvenar Team

    Joined:
    Feb 16, 2017
    Is it possible that you (and Arayla's fellow) is loading beta in html5 version?
    You should be able to see the html5 icon in the loading screen.
    Sometimes it can happen that he html5 version takes (very) long to load, just hang on a little longer should do it.
     
  5. calenmir

    calenmir Well-Known Member

    Joined:
    Jan 31, 2017
    Actually it was going on for hours - no connection and yes, I do have html5 active. I finally got in though. I logged completely out, refreshed, cleared cache and that let me in. So thanks to everyone, but I found a way!
     

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