Cannot reproduce No daily Prize (Event)

[DeletedUser1777]

Game version: v1.35-(859f61aa4) (2017-07-13 16:36)
Game world: beta
Browser + version: FF 54.0.1
Flash Player version: 26,0,0,131
Operating System: Win 7
Screen resolution: irrelevant
Account name: evelyntest (reward please to evelyntest)
Humans or Elves: Elve

Reproducibility: ?/5
(1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = happens always)

Quest title:

Current situation:
There is no daily prize

Expected situation:
to see prize

Reproduction Steps

1. look at eventwindow


Screenshots of the bug:

Spoiler

 

[Sir Squirrel]

This is happening to me as well!! Tried refreshing the page still no prize!

 

[CrazyWizard]

was wondering why no one made a bug report.

I just tried to "buy" the event prize to figure it out, but instead I got an internal error. (and I lost my sugar beets )

 

[DeletedUser283]

and the popup when hovering over chests is broken

 

[Amy Steele]

Thanks folks! Confirmed

 

[SoggyShorts]

USER=44]@AmySteele[/USER]
https://us.forum.elvenar.com/index.php?threads/daily-prize-not-displaying.8025/
was 2 minutes faster, but on wrong tab
Half credit for trying? Lol

More importantly, can you share with us what the prize was supposed to be please?

[
We seem to be able to open boxes, but I'd like to know what I'm going for....
I spent 400 beets trying, but I can't do more. Anyone else?

 

[Amy Steele]

Commiserations SoggyShorts! We'll try to establish what the prize for today should be and let you all know as soon as possible. We'll also of course forward this issue for fixing

 

[Sir Squirrel]

It gives this box when hovering over where the prize is suppose to be, I though it was random letters, but then I started to be able to read it.

Spoiler: prize box

it says "Hover over the gift boxes for the chances to get this daily changing reward" to bad we still don't know what it is? lol.

 

[DeletedUser]

Game version:v1.35-(859f61aa4) (2017-07-13 16:36)
Game world: Beta
Browser + version: Opera 45.0.2552.898 (PGO)
Flash Player version: 26.0.0.131
Operating System: Windows 10 Enterprise (UK edition)
Screen resolution:2048 x 1152
Account name: Ritsel
Humans or Elves: Elves

I also got the bug with the daily exclusive mystery. Didn't try to find out what the price is, I'm low on beets already

 

[Amy Steele]

Hey folks! Just to keep you up to speed, this issue has been forwarded urgently to our development team, and they are already working on a repair

 

[Amy Steele]

This issue should now be fixed. If you still experience it after refreshing/reloading your game, please do let us know!

 

[DeletedUser118]

All this trouble for a rainbow colored flower cage.

 

[lika1961]

Very disappointing

 

[Marindor]

@Flabbes : Because this bug got high priority and was fixed outside of the regular work flow, we have to process the bug report differently. So for administrative reasons we will archive this report as "cannot reproduce" anymore, but of course you have been granted the diamonds for it

 

[DeletedUser1777]

but of course you have been granted the diamonds for it

evelyntest (reward please to evelyntest)

Thats very kind @Marindor
Unfortunately you didn't used the desired account (evelyntest) is it possible to correct it?
I think it happened with the last rewards too (wrong account), as I've noticed

 

[Marindor]

Ah sure, I will send you a PM

 

[SoggyShorts]

Thats very kind @Marindor
Unfortunately you didn't used the desired account (evelyntest) (SoggyShorts) is it possible to correct it?

Fixed that for you.
P.S. I'm still pissed at myself for this one, I had it all typed up and posted the bug on Live instead of here-- would have beat you by 2 minutes lol