Cannot reproduce Mobile app v1.87.4 won't run

[DeletedUser1833]

Game version: 1.87.4
HTML5 Yes/No:
Game world: any
Browser/IOS/Android + version: Android 5.1 on HUDL2
Flash Player version:
Operating System: Android 5.1
Screen resolution:
Account name: Cubit
Humans or Elves: both

Reproducibility: 5

Quest title: (if applicable)

Current situation:
Updated mobile version to 1.87.4 (previous version was fine)
Fails to load (doesn't even show Elvenar's white loading screen, just dies)
Cleared app data
Fails to load
Cleared cached data all apps
Fails to load
Uninstalled, reinstalled
Fails to load
Re-cleared all app data & rebooted
Fails to load

NB: Elevnar was the only update applied.

Expected situation:
Should load and run

Reproduction Steps
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Add more steps if needed. Include only ONE action for each step!

Screenshots of the bug:
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[DeletedUser2690]

Thank you for your input. We are not able to reproduce this problem. Others are using the same version on android with no problems.

 

[DeletedUser1833]

Well, that was helpful ... not.

Should the app be able to run on my version of Android?
What has changed between this version and the previous version that might now be preventing the app from running?
It isn't World or City related because it doesn't get that far, so is there now some sort of 'minimum requirements' checking in place that might prevent the app from loading? And if so, what are those minimum requirements?
Are you not able to reproduce the problem because:
- you don't have the same device as me?
- you don't have the same Android version as me?
- you don't have the same version of the app as me? (unlikely!)
- you do have all of the above but your app loads & runs perfectly?
Being a person who simply uses the device - rather than knows it inside out - is there some way of determining why this particular version of the app is now deciding not to load on my specific tablet? Like an error message or code or something?
Is there any way for me to go back to the previous, working, version of the app?