Not a Bug mobile app crashes at polishing

[DeletedUser607]

Game version: 1.92.2 c9d3bf2-256
HTML5 Yes/No: app?
Game world: beta 1
Browser/IOS/Android + version: amazon fire tablet 7" 5. gen. Fire OS 5.3.6.2 built from 12. nov 2018
Flash Player version: ?
Operating System or Mobile Device:
Screen resolution:
Account name: juni
Humans or Elves: elves

Reproducibility: 5/5 (1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = happens always)

Quest title: (if applicable)

Current situation:
__ elvenar crashes under the current version during polishing. polish 10 people, app crashes.
__

Expected situation:
__ probably it should not crash
__

Reproduction Steps
1. take a fire 7 5th gen.
2. polish people in the FS
3. enjoy a crash.
4.
5.


I would understand, if it was some obscure device from an unknown producer. but the kindl fire tablet? especially since the 9th generation isn't much better.

 

[Amy Steele]

Hi Juni, could you please let us know exactly which Kindle Fire device you are using?

 

[DeletedUser607]

as written, kindle fire 7, 5th generation.

16gb internal memory
with ads (as if that would be necessary to mention).

 

[Walking]

I had a similar problem using a first generation iPad mini. It didn’t happen with helping fellows, only neighbors. I assumed it had to do with memory management. New iPad [I did not “enjoy” the crashes ] does not have this problem; I can help all my neighbors with no issues.

 

[Karvest]

I had the same issue on android phone with 1Gb RAM. Also seems it is linked to https://beta.forum.elvenar.com/inde...otivating-through-notifications-window.10390/
at least I had that problem since then.
When I switched to phone with 3Gb RAM - no problems both with lags and crashes.

 

[DeletedUser607]

there is one difference.

the elvenar app is readily available in the amazon app store.

and there is no kindl 7" version with 2 gb available.

so, apps need to work with 1gb.

 

[Amy Steele]

there is no kindl 7" version with 2 gb available.

so, apps need to work with 1gb

Thanks all, we'll mark this one as not a bug, but we'll pass on your comment @Juni

 

[DeletedUser607]

really? crashing is not a bug?

you are offering that app on the amazon store, therefor you know about the limitations of these devices and should offer the app in a way that it works within these boundaries.

so, crashing is definitively a bug.