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Cannot reproduce Elvenar news -Gravity Inn continually popping up

Discussion in 'Archive: Bugs and Errors' started by Veeb, Feb 2, 2019.

  1. Veeb

    Veeb Well-Known Member

    Joined:
    Feb 4, 2016
    Game version: v1.73-(df5cec8) (2019-02-01 10:52)
    HTML5 Yes/No: No
    Game world: Beta1
    Browser/IOS/Android + version: Chrome x64
    Flash Player version: 32.0.0.114
    Operating System: Windows 10
    Screen resolution: 1920x1200
    Account name: Beta1
    Humans or Elves: Elves
    Reproducibility: 5/5 (1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = happens always)
    Current situation:
    The elvenar news keeps popping up. I initially clicked on it and opened in another tab but it keep randomly popping up again, even after I closed the second tab. Pops up when returning to page or throughout trading.
    Reproduction Steps:
    Any of the following
    1. Open game
    2. refresh page
    3. Play game
    4. Use trading
    5. Use building upgrade
    6. Click fellowship icon
    7. Click Message icon

    Doesn't appear on build icon
    Seems to randomly happen whatever I'm doing but always when I return to the Elv tab from forum etc
     
    Last edited: Feb 2, 2019
  2. Skyraider

    Skyraider
    QA Moderator
    Elvenar Team

    Joined:
    Jan 23, 2019
    There are two notices related to the Gravity Inn (marked with red 'x' in picture below. Can you check your News popup and see if any of these have the word "New" on them? if so, please click on that tab. Please let us know if the popup continues after clicking on all tabs.

    Gravity Inn Notice.jpg
     
  3. Veeb

    Veeb Well-Known Member

    Joined:
    Feb 4, 2016
    I'm really sorry I'm only just back on laptop as I play a lot on mobile to fit in with family life so I never got the chance to do this. I did try to click on the 1st tab to try and stop it but it still kept re-popping up. I doubt I tried any of the other tabs although I did notice there were several. I think it was instagram or something but I don't use it anyway.
    I don't check those 'Newsy' messages as a rule. Sorry.
     
  4. Veeb

    Veeb Well-Known Member

    Joined:
    Feb 4, 2016
    The pop up did look like that from what I remember- Those colours for sure and about a chance to win the gravity inn.
     
  5. Veeb

    Veeb Well-Known Member

    Joined:
    Feb 4, 2016
    elve bug 2019.PNG Just noticed I forgot to post the snip I took and yes it was Facebook!!!
     
  6. Veeb

    Veeb Well-Known Member

    Joined:
    Feb 4, 2016
    It seemsI only clicked the first tab and looking at the popup I never clicked on any of the other tabs as they all say 'new'. So I guess the bug is only reproducible if you don't click any of them, the same as I did?
     
  7. Skyraider

    Skyraider
    QA Moderator
    Elvenar Team

    Joined:
    Jan 23, 2019
    All the boxes that look like dimmed out pictures underneath the main window are tabs that have different News reports to show you. To indicate that a person has not clicked on it yet, there is a "New" graphic shown in the box with it. The "New" graphic disappears after you have clicked on that tab to view it. otherwise, the popup would continue showing letting you know there is still new news to view. :)

    Multiple tabs.jpg
     
    Veeb likes this.
  8. Skyraider

    Skyraider
    QA Moderator
    Elvenar Team

    Joined:
    Jan 23, 2019
    I'm checking to see if this is by design or if there is another issue with this.
     
    Veeb likes this.
  9. Veeb

    Veeb Well-Known Member

    Joined:
    Feb 4, 2016
    I still think its a bug as not everyone wants to read those or would think of clicking on every tab to stop it?
    You should change it to only popup once regardless of how many tabs there are or if any have been clicked?
     
  10. Skyraider

    Skyraider
    QA Moderator
    Elvenar Team

    Joined:
    Jan 23, 2019
    I will find that out. Thanks for your patience. :)
     
  11. Karvest

    Karvest Well-Known Member

    Joined:
    Nov 30, 2017
    The bug is that news window is not switching to first unread tab on open (according to screenshot).
     
    Golden Awaken and Angedev like this.
  12. Veeb

    Veeb Well-Known Member

    Joined:
    Feb 4, 2016
    Usually if you close a pop up on first entering the game on that day that it closes when you ask it to and doesn't reopen unless you choose to click the news tab or whatever it was. Such as diamond offers etc
     
  13. Veeb

    Veeb Well-Known Member

    Joined:
    Feb 4, 2016
    The 'Constructs News' today closes as expected and does not pop up again under all of the previous triggers for the gravity building. So previous News must have been bugged.
    bug constructs.PNG
     
  14. Skyraider

    Skyraider
    QA Moderator
    Elvenar Team

    Joined:
    Jan 23, 2019
    Ok, thanks for the update. let me know if it happens again
     

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