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Not a Bug Diamonds for email verification not awarded

DeletedUser

Guest
Game version: v1.0.5-(85580ea) (2016-02-22 13:53)
Game world: beta1
Browser + version: Chrome Version 48.0.2564.116 m
Flash Player version: v1.0.5-(85580ea) (2016-02-22 13:53)
Operating System: Win7
Screen resolution: 1080p
Account name: Aydenn
Humans or Elves: Elves

Reproducibility: only one opportunity to test

Quest title: n/a

Current situation:
I received my email to confirm my email address and it promised 50 diamonds as a welcome present. My email address is confirmed but diamonds were not awarded.

Expected situation:
Increase of diamonds from 100 to 150.

Reproduction Steps
1. Start a city on beta1 with a valid email and play through the tutorial, spending 100 diamonds to leave 100 on the account.
2. Receive a welcome email advertising 50 diamonds
3. Click the green "pick up your diamonds now" link in the email
4. Browser takes you to the Elvenar game and thanks you for confirming your email
5. Fail to receive diamonds. The balance stays at 100. I refreshed a few times to be sure they weren't going to appear before writing this.

(I don't care about diamonds on beta, but this is a bug.)
 
Muf-Muf

Muf-Muf

Could you please try the following and let us know the results?

1. Login to Elvenar (world Beta 1)
2. Click on the cogwheel icon in the lower right of the game
3. Select 'Options' (the smaller cogwheel icon at the bottom of the menu that pops up)
4. Click the small green button behind 'Email and Password'
5. Click the 'Resend email' button
6. Check your inbox for the email and follow the instructions in it

After you have done this, did you receive your Diamonds? :)
 

DeletedUser

Guest
Muf-Muf said:
Could you please try the following and let us know the results?

1. Login to Elvenar (world Beta 1)
2. Click on the cogwheel icon in the lower right of the game
3. Select 'Options' (the smaller cogwheel icon at the bottom of the menu that pops up)
4. Click the small green button behind 'Email and Password'
5. Click the 'Resend email' button
6. Check your inbox for the email and follow the instructions in it

After you have done this, did you receive your Diamonds? :)
Click to expand...
I'm sorry, I lost track of this post!

Doing what you said to manually send a verification email did award the diamonds.
 
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