Not a Bug Coldfire Phoenix doesnt give KP from scouting when being offline

[Dony]

Game version: v1.105-beta.3-(0f9ccb3) (2020-05-07 17:55)
Game world: zz1
Browser + version: Firefox Quantum 73.0.1 64-bit
Flash Player version: 32.0.0.344
Operating System: Windows 10
Screen resolution: 1920x1080
Account name: Dony
Humans or Elves: Elf

Reproducibility: 5/5 (1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = happens always)

Quest title: none

Current situation:
If Coldfire Phoenix is fed and scout finishes while we are offline, we dont get KPs from finished scout, even tho our account is eligible to get it, this is very bad for players who play once per day, they never got reward from phoenix

Expected:
There are few options how to fix that but most logical would be that after you log in, game will check when scout finished and if phoenix was fed at that time and grants you rewards, game knows that 2 timers so its not a problem. Game can also generate pending reward similar to how reward from ancient wonder help works while being offline, and give that reward when you log back in

Reproduction steps:
1. Start scouting
2. calculate when to use pet food on coldfire phoenix so coldfire phoenix is fed when scout finishes
3. go offline
4. while being offline scout should finish (for example 8 am)
5. while being offline fed effect from coldfire phoenix finish (for example 11 am)
6. log back to the game after scout and fed effect has finished (for example 11.30 am)
7. observe no KP reward

 

[Marindor]

This is not a bug. These requests are all handled upon login. Changing that properly would mean the game would have to keep track of everything while players are offline, which would cause a huge extra workload and bring big performance problems with it. We will forward your suggestions to change this so our development team can see if it's anything we can work with maybe without causing too much serverload, but for now this is the way it's designed and not a game bug.

 

[Dony]

another option is that pet food also disappear after log in (and not while being offline, exactly same way how scout is registering now), but after scout, so in theory, you log into game, game register that scout ended and pet food is also active, grant reward, and feed effect disappear right after that, this can all happen while game is loading, but it cant be other way around, that feed effect check is before scout check