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Not a Bug Chests in pheonix event not working correctly on Ipad

  • Thread starter DeletedUser2609
  • Start date

DeletedUser2609

Guest
B]Game version:1.75.3-6d52063-256 (zz1.77) HTML5: Go to your ingame settings and you can copy it from the bottom of the window.)
HTML5 Yes/No:no clue, sorry
Game world:Beta
Browser/IOS/Android + version:IOS12.2
Flash Player version:
Operating System: Apple I Pad
Screen resolution:
Account name:
Wippoorwill
Humans or Elves: Elves

Reproducibility: 2/5 (1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = happens always)

Quest title: Pheonix Event

Current situation:
__
When I click on a chest, it doesn't give rewards, it's just eating my sky essence. I didn't even realize what was happening at first. I clicked and it just became greyed out. I waited but it never came back. I restarted and tried again, paying special attention this time, it took my sky essence but never gave rewards. I'm not going to try again. I don't want to keep using essence to keep trying. After restarting again, I see that the chests are different now. The first two I selected were 36, in that spot now is a 26 chest.

Just logged on using my laptop. It shows I have two feathers. So, maybe it worked and just didn't show what I won? I didn't win a building and have other instants so I don't know if I got an instant or not.
__

Expected situation:
__clicking on a chest should result in rewards and cooresponding reduction in essence.
__

Reproduction Steps:
1.click on event icon
2.Click on a chest
3.
4.
5.


Add more steps if needed. Include only ONE action for each step!

Screenshots of the bug:
(add as many screenshots as you need)
 
Last edited by a moderator:

Konys

QA Moderator
Elvenar Team
This can't be considered a bug; events always need an app update to work properly (and we are waiting for iOS and Android markets release).
 

Arayla

Well-Known Member
It looks like some of the necessary updates to support the event are included in the update released on iOS today. I am able to see the event, the sky essence on the ground, the quest givers, and the new buildings in cities on mobile. I was not able to see any of that until I installed today's update after the event had already started.
 

DeletedUser

Guest
Hello,
I have reported the same bug on Android; the latest version is 1.75.2 (1.77 on beta). My last mobile update was 24hours ago. Version 1.76.1 (support's answer) isn't available yet. But I have seen instants, when I went on my computer. The sky essence appeared on the ground only 1 hour ago.
 

DeletedUser2511

Guest
I have also this Problem by the App. I has contactet the support yesterday evening.
My Android-Version: 8.1.0 latest Update: 11.03.2019 23:23 installed
 
Last edited by a moderator:
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