Confirmed Adverts don't show any longer

[Dorfl the Clay]

Game version: v1.191-beta.4-(6f6c150) - html5 (2024-01-05 09:06)
Game world: beta
Browser: Mozilla/Firefox 121.0 (64-bits)
Operating System: Windows 11 home (64-bits)
Screen resolution: 2560 x 1440
Account name: Dorfl the Clay
Humans or Elves: Elf

Reproducibility: 5/5

Current situation:
When clicking on a filmroll or in the hobbyroom adverts no longer appear

Expected situation:
When clicking on a filmroll or in the hobbyroom, I expect an advert to show

After several days on live where the hobbyroom was missing in the Buildershut and the roll of film no longer appeared, now since a few days on beta the film and hobbyroom are present, but after clicking no adverts appear... all the right boxes are ticked and no, there is no adblocker active! Help?!

 

[Biloutte91]

Have you do this ? and save it ?

if you accept this and save, you can see ads. If you don't accept, you can't see ads.

 

[Karvest]

That's the problem. That window just don't appear for some players.

 

[Biloutte91]

All the players have not this ?

 

[Karvest]

They have it, but when they push that button, nothing shows up. (at least for some of them)

 

[Dorfl the Clay]

Have you do this ? and save it ?

I have it and after clicking the screen the "Consent to data processing.." does appear, but as I already wrote: I've ticked the right boxes, but without effect.. the status (after ticking one or all boxes and saving it) doesn't change and the pinwheel doesn't change in a tick

In addition: After fiddling with the translation of the page (in the end switching it off completely) and logging off an on several times, the video adds now show.. but the pinwheel still doesn't change into a green tick and the page "Consent to data processing.." still keeps being translated

 

[Biloutte91]

Translation is automatic, but you can choose another language by clicking on the flag at bottom left.

For me, is automaticky in french beacause i'm french but you can change for an other langage.

 

[Dorfl the Clay]

Translation is automatic, but you can choose another language by clicking on the flag at bottom left.

I tried to check this, but found that this page has completely disappeared from Settings...

 

[Biloutte91]

Same thing here ^^

Question, what the devs are doing with this ????????? What about RGPD ?

 

[Dorfl the Clay]

What about anything anymore... lately, Inno seems to do as it pleases

 

[Deadeye Jerry]

This should be fixed now, the window should appear for all players.

 

[Dorfl the Clay]

Correct, the ads show and work again.. but the page displayed above is still gone!

 

[Dorfl the Clay]

It appears - after a correction in the percentages earlier today - the problem is back in all its glory.. no videos from hobbyroom and fimroll

 

[Dorfl the Clay]

And today it is okay again... apart from a screen that apppeared one time, saying something about a time cap.. but still works!

 

[Biloutte91]

@Deadeye Jerry not here

 

[Siralen]

Today, first time, I can't see the adverts: nothing happens

press the button "Personalized Ad Consent Options" do nothing

win11, Chrome and Edge tested: same

cache and cookies deleted

 

[cassy63]

after last update no advertising again
Will inno be able to fix the error at some point and not re-install it with every update?
and thanks for the information about the settings - unfortunately this error has nothing to do with it - and some people on the live worlds have been working on the missing advertising together with support for weeks.

 

[Dorfl the Clay]

Will inno be able to fix the error at some point and not re-install it with every update?

I am under he impression that the latest changes in Google (and Chrome, Edge etc) concerning privacy are causing this. This morning I couldn't get into Youtube... only after deleting all existing cookies and choosing all over again I could get things to work as usual

 

[Deadeye Jerry]

Hey guys, the devs are still working on an AD issue, it wasn't the same but some players still have the ads broken.