DeletedUser2378
Guest
Game version: v1.55-(72a8aba88)-(master) (2018-05-14 14:11)
Game world: Beta
Browser/IOS/Android + version: PC/Firefox and Chrome
Flash Player version: current
Operating System: Firefox/Chrome
Screen resolution: Any
Account name: CiraKelley/Nala/fairydust
Humans or Elves: Both
Current situation: With the new Data Usage Option in our town's setting, some players in my fellowship are reporting that they get redirected to Support, where it asks what game they are playing. They choose Elvenar/Beta and then asks them to log in and gets this response: "Unable to authenticate request. This can happen if you've been inactive for a long time. Please try again"
So, instead of being able to uncheck or check on those third party boxes, they are redirected to Inno Support page.
Expected situation:
For all players to be able to use Advanced Settings correctly.
Game world: Beta
Browser/IOS/Android + version: PC/Firefox and Chrome
Flash Player version: current
Operating System: Firefox/Chrome
Screen resolution: Any
Account name: CiraKelley/Nala/fairydust
Humans or Elves: Both
Current situation: With the new Data Usage Option in our town's setting, some players in my fellowship are reporting that they get redirected to Support, where it asks what game they are playing. They choose Elvenar/Beta and then asks them to log in and gets this response: "Unable to authenticate request. This can happen if you've been inactive for a long time. Please try again"
So, instead of being able to uncheck or check on those third party boxes, they are redirected to Inno Support page.
Expected situation:
For all players to be able to use Advanced Settings correctly.