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Fixed [44389] Lost all diamonds in magic academy after refreshing crafting recipes

gural92

New Member
Game version: v1.177-beta.2-(c887e67) - html5 (2023-05-22 18:56)
Game world: BETA
Browser/IOS/Android + version: Firefox 113.0.1 64 bit
Operating System or Mobile Device:
Widows 7 64bit
Screen resolution:
1920x1080
Account name:
gural92
Humans or Elves:
Humans

Reproducibility:
1/5 (1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = happens always)

Quest title: (if applicable)

Current situation:
After refreshing recipes in magic academy the first time i went from 3,2k diamonds to 0 and after refreshing second
time i went to -50. Now i can't even use refresh... I tried reloging and it didn't help.

Expected situation:
1 Give me back all my lost diamonds
2 Fix that but so that no one else will lose them in the future

Reproduction Steps
1.
Open Magic Academy
2.
Go to Crafting
3.
Click on refres (50 diamonds)
4.
At this point you shoud have 0 or even -50 diamonds


Add more steps if needed. Include only ONE action for each step!

Screenshots of the bug:
 

Attachments

  • 2023-05-23_09h48_57.png
    2023-05-23_09h48_57.png
    2.7 MB · Views: 82

Jammin

Well-Known Member
I also lost over 10k diamonds and I did nothing.
Support please check this!

If they aren't back tonight, then there's nothing to laugh about here. I'm really sick of this nonsense with the diamonds here.
 
11:10 Právě jsem ztratil přes 900 diamantů Teď tam byly, použil jsem 25 a najednou byly pryč a stále je -25 bez použití. Prosím o opravu, děkuji
 
Got negative diamonds. Also appeared after using 25 in the negotiations to get an extra turn...
 

Attachments

  • Negative.jpg
    Negative.jpg
    276.9 KB · Views: 62

manax

Active Member
Diamanti.jpg



It happened to me after spending 25 diamonds on the spire
The problem had corrected itself but then returned

"zz1 was like a box of chocolates; you never know what you’re gonna get.”

Game version: v1.177-beta.3-(8b73a5d) - html5 (2023-05-23 12:17)
Game world: BETA
Browser + version: Firefox
Operating System: Windows 7 64bit
Screen resolution:
Account name:
manax
Humans or Elves: Elves

Reproducibility: 4/5

Quest title


Current situation:

after spending 25 diamonds to solve a spire negotiation my diamond account went from 210 to -25, I performed all applicable activities but nothing happened, the problem remained.
Then as I continued the spire negotiations, the diamond account returned intact, but briefly, because the problem recurred this time without having spent any diamonds.
Shortly afterwards everything went back to normal.
If I had to describe the problem... It sounds like a tidal wave

Expected situation:
having the diamond account intact

Reproduction Steps
I do not know what the exact steps are because it has occurred in different cases

in my opinion it is pointless to make tickets and return diamonds if one moment later you are back to -25
 
Last edited:
Přeloženo: 11:10 - Právě jsem ztratil přes 900 diamantů, použil jsem 25 a najednou byly pryč a stále je to -25 bez použití. Prosím opravte to, děkuji
děkuji dobře
----‐------------------------------------------------------
Translation: Thank you very much
Edit Reason: Not in English
Edited by: Amy Steele
 
Last edited by a moderator:
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