Fixed [44327] Can't access portal to reset productions

[Biloutte91]

Have you the new teck tree ?

 

[cb5691]

Have you the new teck tree ?

how can you see which tech tree you have?

 

[Biloutte91]

there is some tech in more. FA (chapter II), Tournaments (chapter IV), Spire of eternity (chapter V)

 

[cb5691]

there is some tech in more. FA, Tournaments, Spire of eternity

View attachment 11354View attachment 11355View attachment 11356

tnx !

 

[Biloutte91]

Originally, these new technologies were only supposed to be for new players registered after November 2022. Apparently, Inno has decided to implement them for all players... and it causes bugs ^^

 

[Karvest]

It's not "decided to implement them for all players". For now there are both players with old tech tree and test group with new tech tree. + Not sure if tech tree/quests changes from november 2022 and current ones are the same, may be they just messed up test group targets for other new changes.

 

[Biloutte91]

it's the same tech tree than the new player of November 2022. I had created a city at the time and the research tree is the same. And yes yes all players are concerned.

But actually for the moment, it is in test.

 

[Karvest]

There could be more changes than just tech tree (at least quests), I don't know how they call new tech tree group on live servers (don't have a city with it, just tried to create new city on old account and got old tree), but if it's not "elvenar_faster_chapter2_5/test_group" - may be that's additional changes that are meant to be applied to those who are already on new tech tree, but messed up.
Or they are tired of supporting both tech trees and are trying to get rid of old one. And got a lot of bugs and bad side effects (the one with completed optional techs and research diplomas is the most annoying for me - I've skipped optional SSU techs in chapter 5, but now I have them researched).
Also not sure what they are going to do with chapter 3 players with old tree who are already in FS and are participating in spire and tourney.

 

[Uffauffa]

@Amy Steele Blue screen in PC, Dark screen in iPad ...

in iPad (version 1.175.2)

I play with Ipad and yes, this is a looooooooooong time it happens.
Besides, it is (very) rare and closing/reopening solve the "problem". Till the next time.

 

[florese]

it has been more than a week that it is impossible to enter harmony grove, already wrote to support. I'm stuck in the game, unable to create songs for the research tree. How much more time to fix????

 

[Deadeye Jerry]

it has been more than a week that it is impossible to enter harmony grove, already wrote to support. I'm stuck in the game, unable to create songs for the research tree. How much more time to fix????

We are deeply sorry for the inconvenience this issue has caused, the issue has been reported and the dev team is looking into it but because there are a bit more bugs at the moment it's taking its time. Thank you for your patience.

 

[Biloutte91]

Same thing here !! when I want to go in my harmony grove i have this

and after this

 

[Enevhar Aldarion]

@Biloutte91 since your portal is still level 1, have you tried selling it and rebuilding it to see what happens?

 

[Deadeye Jerry]

@Biloutte91, does still getting black screen on mobile too ?

 

[Biloutte91]

Hello, i see and i answer.

 

[Biloutte91]

@Deadeye Jerry , not black screen for the moment.

 

[cb5691]

still the same here.
But have a work arround that helps. If I get a blue screen I go to the app on my tablet. There I turn on the productions in my portal. I have found that when 1 production is finished, you can log in again on the PC without a blue screen. I'll leave the portal alone then.

 

[Biloutte91]

today I can access to my portal

 

[cb5691]

I can also use the port again without getting a blue screen

 

[Uffauffa]

@Amy Steele I think it should be marked as FIXED. Thanks