I think I've been misunderstood, or maybe I wasn't clearly enough taking for granted that everyone here knew Beta.
When I say
I absolutely don't mean
Here is Beta. What's Beta purpose? Testing. Finding bugs. This is what we have been always told, and this is the reason why we never get a reimbourse except if it involves diamonds.
We have more than
90 Fixed Issue pages, so we are used to be affected by issue of various severity.
What leave us (a lot) confused is the way this issue was handled:
- we never had a fix player-by-player, but always had an hotfix
- we never (as far as I can remember) to wait 2 week for a "major issue" fix, overall in combination of a Fellowship Adventure that can be affected
I'm not a tech, so I have to trust that this issue is not really simple to fix; but, with the modified model G FA upcoming that require the highest quantity of coins ever, why don't you simply changed model? This already happened in the past, and so you would get less complaints without changing scheduled "events" postponing FA...
Just a thought: here is Beta, and here we don't get premium discount like in live servers... but we have premium buyers too.