I only got this bug yesterday, but as a chapter 2 player I barely can progress without the NH now. Especially as I had to buy some KP from my coins for quests.... I'm broke.
Impossible to solve event quest "7 NH"
happens on province map
(only on map)
Same issue on Android mobile.
REALLY frustrating as my current task is to give neighborly help.
You both can solve the "issue" giving NH to your fellows, as said several times in this discussion.
It is also very embarrassing. I have one neighbour who is a regular helper to me and I cannot reciprocate at all. I have written to them explaining why but I wish someone could find a workaround soonI have exactly the same problem... and for a beginner this an absolute disaster, because I need all the NH help I can accumulate!