Fixed [37686] can't claim rewards from ended event quest line

[Karvest]

Game version: v1.138-beta.16-(e752bab) - html5 (2021-09-07 16:54)
Game world: Beta1
Browser/IOS/Android + version: Chrome x64
Operating System or Mobile Device: windows 10
Screen resolution: 2560x1600
Account name: Karvest
Humans or Elves: Elves

Reproducibility: 5/5 (1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = happens always)

Quest title: (if applicable)

Current situation:
Can't claim milestone rewards from the ended event quest line

Expected situation:
Be able to get milestone rewards from the ended event quest line

Reproduction Steps:
1. Finish all quests in event
2. try to open questline window to claim rewards
3. see internal error message


Add more steps if needed. Include only ONE action for each step!

Screenshots of the bug:

PS: claimed all rewards from mobile app without issues.

 

[Avenahar]

I just had the same error

 

[Enevhar Aldarion]

Same for someone in my fellowship. I will not finish the final quest for a few more hours, so I cannot personally confirm the bug yet.

 

[eevvaa]

i have the same error

 

[Emrys]

Getting the same error as well.

 

[csari]

This is my fault, too. I wrote to Support!

 

[Darma]

Playing PC and had same error

 

[SoggyShorts]

LoL and you thought the goddess of disappointment was bad before...

 

[DeletedUser3630]

Hab den gleichen Fehler

 

[DeletedUser3717]

I Have the same error

 

[Fyrefly]

Same error.

 

[Nancy]

Same here

 

[Enevhar Aldarion]

@Karvest how did you claim the final reward on the app? When I got to this point in the browser version and the game crashed on me, the quest disappeared completely. It is not showing on browser or app at all and there is now no way to claim the Goddess of Wishes. I am not even sure I got the keys for completing quest 75.

 

[palmira]

Same here, tried to collect the prize, got internal error and the questline disappeared

 

[Uffauffa]

Just to give an additional info, I had no problem in collecting the final Goddess of Wishes. My system is IOS, ipad device.
Edit to be more clear (I hope): if you use the app directly without using browser, you'll collect all the prizes and the line will close (as usual).

 

[Karvest]

@Karvest how did you claim the final reward on the app? When I got to this point in the browser version and the game crashed on me, the quest disappeared completely.

Discard reoccurring quest and event questgiver will come back

 

[Jedicris]

Same happened to me BUT when I moved a building, the quest line came back.
Tried collecting again but same error.
Moved building and quest line came back again.
Left it as it is for now.

 

[palmira]

The questline just came back and this time I was able to reclaim the prize

 

[pinksunset]

Please could you try again now and let us know what happens.

 

[Elderflower]

Same happened to me BUT when I moved a building, the quest line came back.
Tried collecting again but same error.
Moved building and quest line came back again.
Left it as it is for now.

Thanks for that. I did exactly as you suggested and moved a building. The quest line reappeared and I was able to collect