Fixed [34492] Beta won’t load on ipad

[DeletedUser2954]

Played ok on live world this morning then logged out and tried to log into beta but game does not load getS to part 4 of 16 and then grinds to a halt. Tried at least 10 times over last 30 minutes still cant login

 

[Velours]

Yes, after wiping the chat out, now impossible to login on beta. Goes to 100% but stuck on 4/16.
Hopefully it is not the same problem than last week...

 

[GerdyaanB]

Yes, after wiping the chat out, now impossible to login on beta. Goes to 100% but stuck on 4/16.
Hopefully it is not the same problem than last week...

Also on Android......this also makes logins in on life worlds impossible apart fromwiping the data......do you guys test this at all?

 

[Uffauffa]

Same for me.
Btw, lesser problem, yesterday the chat has gone. Where, I don’t know .

Just to give you more info
OS iPad IOS 14.2

 

[DeletedUser2954]

I was running version 1.117.3 nothing on App Store saying new version was available. I deleted app and reloaded and it now says trying to load v 118.1 but still fails to load. But noticeboard seems t9 suggest v 119 was released for beta?

 

[FieryArien]

Same here. Thanks for the warning Velours! Thanks to you I logged in first to my live server cities and only at the end I tried beta. The app is stuck now on loading screen exactly as you reported.

 

[GerdyaanB]

You can delete the app. data....and then restart without lading the app. Itself.....and reach life worlds again...

 

[eltina]

I do not set the owl, it Can be the same error as last week

 

[Amy Steele]

Thanks all, confirmed. It seems this has something to do with the changes to the event quests which happened this morning. I'll update this thread with further information as soon as possible

 

[Uffauffa]

I do not set the owl, it Can be the same error as last week

Uhmmm... I had no problem last week, so I think it's a different issue.
I think the today problem started here:
Release Notes version 1.119 | Elvenar Beta Forum

Edit: sorry Amy, we wrote at the same time...

Edit 2: same problem using iPhone 11pro ios 14.2

 

[Velours]

I am on iOS 14.3. It was working fine until I updated Elvenar mobile via AppStore this morning, so I have a feeling that the problem is related to the app. update.

 

[Amy Steele]

Update: our development team are aware of this issue and working on a fix as a matter of urgency, so hang tight folks, we'll get you back in as soon as possible

I think the today problem started here:
Release Notes version 1.119 | Elvenar Beta Forum

Edit: sorry Amy, we wrote at the same time...

No problem @Uffauffa and thanks for posting the link

 

[Velours]

Thank you Amy Steele

 

[DeletedUser2954]

Thanks for update Amy my fellowship is having a cull of people who don’t do daily visits to all fellowship members each day this week so hope I still have a fellowship to go back to

 

[DeletedUser3135]

Thanks. I am in the same boat and can't log in. US and German server were ok, but not Beta. I hate to always delete the app, just so I can play but what can you do. Thanks for all you do.

 

[BaluWitch]

same on iPhone, iOS issues simply....it gets to 100% and nothing, loading circle still running

 

[RyzenSkye]

I still can't login.

 

[Arayla]

I was just able to login again (was unable to earlier).

 

[palmira]

Annd I am back on app too, finally (iOS here)

 

[Marindor]

It should indeed work again now, thank you all for your patience. In case anyone still encounters issues, please let us know.