Fixed [32409] Unable to login / internal server 500 errors after logging in

[Marindor]

Hi guys,

We merged these 2 threads now since they had the same cause. By now all the surplus items should be removed and as @Kersepitje already mentioned: For the affected accounts we left 50 KP in your bars as a thank you. Enjoy them!

 

[DeletedUser555]

Hello,

When should the 50KP compensation appear?
All KPs, objects, and rune fragments have been successfully removed.

 

[Kersepitje]

Hello,

When should the 50KP compensation appear?
All KPs, objects, and rune fragments have been successfully removed.

the compensation has already been given. All kp the players got unintentionally were removed except for 50. So you should have 50 kp in your bar still upon login. Or you already spent them before and then they are gone already

 

[DeletedUser555]

I did not use the 541 KP I found when I login this morning.
Those KP were gone this midday, and the bar at 0.

i did not have those 50KP.

 

[Lissona]

I did not use the 541 KP I found when I login this morning.
Those KP were gone this midday, and the bar at 0.

i did not have those 50KP.

Same for me, but I guess it's because I did tournament in the meantime, earned 45 KP and after that I invested them. Nevertheless, it's only 50… Not something fundamental…

 

[Konys]

Hi @Lissona, could you please submit a ticket so we check your account?

 

[Lissona]

Hi Konys, ticket is submitted. Perhaps some other players will benefit from it.

EDIT: 50 KPs were credited to my account by the support