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Fixed [29052] Factories not connected pop up

slide

Well-Known Member
Game version: v1.91-beta.10-(b1ef0bc) (2019-10-18 09:32)
HTML5 Yes/No: Yes
Game world: Beta
Browser/IOS/Android + version: Opera 63
Flash Player version:
Operating System: Windows 10
Screen resolution:
Account name:
slide
Humans or Elves: Human

Reproducibility: 5/5

Quest title: (if applicable)

Current situation:
When starting a production a window opens to say the building isn't connected, it clearly shows more resources being taken for that production with a refund underneath

Expected situation:
Production should start with just the correct resources taken

Reproduction Steps:
1. Click on building
2. Click on required production
3. Production Error Window opens to say building isn't connected to a street
4. Amount of resources for production taken are shown


Add more steps if needed. Include only ONE action for each step!

Screenshots of the bug:
production error.png
 

Konys

QA Moderator
Elvenar Team
Confirmed, it happens with all producing buildings (manufactories, workshops, military buildings…)
 

Marindor

Community Manager
Elvenar Team
I can't reproduce it on my own account either, but it's forwarded now. Doesn't seem to happen for everyone though, so could anyone who has this problem please give us a bit more info:

* Which chapter are you in?
* Are you playing Humans or Elves?
* Do you have any buildings which indeed are not connected?
* Any specific steps that caused it?
* Does reloading the game resolve it?
 

PrimroseSylvia

Well-Known Member
Game version: v1.91-beta.10-(b1ef0bc) (2019-10-18 09:32)
HTML5 Yes/No: Yes
Game world: Beta
Browser/IOS/Android + version: Vivaldi 2.8.1664.40 (Stable channel) (a 64 bit)
Flash Player version:
Operating System:
Win10
Screen resolution: 1920x1080
Account name: PrimroseSylvia
Humans or Elves: Elf
* Which chapter are you in? Halflings
* Do you have any buildings which indeed are not connected? no
* Any specific steps that caused it? no, just collected an old production and started a new one
* Does reloading the game resolve it? no

Here I was training some treants:



Edit: Dony is right, switched to flash player and no issues at all
 
Last edited:

lika1961

Well-Known Member
The issue does not appear in Flash. Last chapter, human, no disconnected buildings, no specific steps, just starting productions. Reload does not solve it. Listening to the sound effects, it almost sounds as if it is registering start production multiple times.
 

slide

Well-Known Member
It seems to take gold/supplies for each of the previous productions - reloading the game just clears the information on previous productions but the problem still persists.

I'm in Halflings and didn't have the problem when setting the barracks production but it was very very slow. Instead of being able to click the troop type 5 times I had to wait for each of the supplies taken to disappear before clicking again.
 

Cubit

Well-Known Member
I'm an Elves city, in Constructs chapter, using HTML5 desktop version on Chrome (Windows 10).
I have same problem on factories, but only when I used the keypad to select which production run to set, ie. click the factory, press 1 ... I get the Production Error message and multiple indications of costs being charged/refunded (the production run does start though). If I just use the mouse - click the factory, click on 3h run - everything runs as normal.
 

Maillie

Well-Known Member
I am in Chapter 15. I have a human city and play in HTML5 desktop with Chrome. My computer makes a terrible grinding sound when the popup comes up. I was not using the number system at the time, I was using a mouse. Some things work but some do not.
 

Maillie

Well-Known Member
I clicked on one of my Traveling Merchants and got totally robbed. They do not take any coins, goods, or supplies.
Robbery.jpg
 

Dony

King of Bugs
i think i know now what caused this, they are most likely trying to implement multiproduction from workshops to manufactories to set for all manufactories at the same time
now if you open manufactory and start production, close manufactory, and open it again, you see production is running but with shortcut you can set another production and that causes error
 

Sannyvh

Member
Game version: v1.91-beta.10-(b1ef0bc) (2019-10-18 09:32)
HTML5 Yes/No: Yes
Game world: Beta
Browser/IOS/Android + version: Firefox 69.0.3 (64-bits)
Flash Player version:
Operating System:
W10
Screen resolution: 1920x1080
Account name: Sannyvh
Humans or Elves: Elf
* Which chapter are you in? IV
* Do you have any buildings which indeed are not connected? no
* Any specific steps that caused it? Started new production using hotkeys
* Does reloading the game resolve it? no
 

disnevil

New Member
Game version: v1.91-beta.10-(b1ef0bc) (2019-10-18 09:32)
HTML5 Yes/No: Yes
Game world: Beta
Browser/IOS/Android + version: Opera 63
Flash Player version:
Operating System: Windows 10
Screen resolution:
Account name:
slide
Humans or Elves: Human

Reproducibility: 5/5

Quest title: (if applicable)

Current situation:
When starting a production a window opens to say the building isn't connected, it clearly shows more resources being taken for that production with a refund underneath

Expected situation:
Production should start with just the correct resources taken

Reproduction Steps:
1. Click on building
2. Click on required production (Use keyboard equivalent to drive dialog)
3. Production Error Window opens to say building isn't connected to a street
4. Amount of resources for production taken are shown


Add more steps if needed. Include only ONE action for each step!

Screenshots of the bug:
View attachment 6463
 

soleil

Guest
* Which chapter are you in?
* Are you playing Humans or Elves?
* Do you have any buildings which indeed are not connected?
* Any specific steps that caused it?
* Does reloading the game resolve it?
-----------
1. Chapter 6
2. Elves
3. No
4. Using hot keys
5. No
 

Marindor

Community Manager
Elvenar Team
Hi guys,

Thank you so much. No further info is needed, it seems the issue has been found and indeed has something to do with the hotkeys. We expect to have this fixed early next week.
 

soleil

Guest
Just having a little fun @Marindor your post was right after mine saying you found the issue. I've mentioned before in a post I like to break the game. I totally concede, I did break it! Currently holding the Elvenar record of most factories and broke the game!