Fixed [25405] server error

[Ainor]

at 12/26...

Game version: v1.72-(890a837) (2019-01-18 15:13)
HTML5 Yes/No: no
Game world: beta1
Browser/IOS/Android + version: chrome 71.0.3578.98
Flash Player version: 32.0.0.114 (64 bit)
Operating System: windows 7 ultimate
Screen resolution: 1366x768
Account name: Ainor
Humans or Elves: human

 

[DeletedUser]

Still ? If so try clearing browser cache.

 

[Ainor]

yes, I tried several time...
no problem on live, same pc same browser

 

[Dony]

try different browser

 

[sunrae]

I had trouble this morning, neither laptop or chromebook would connect but my phone worked fine. Cleared cache (again ) got rid of some old apps, no change, so in desperation I turned off my router even though everything said I had connection, waited 5 minutes put it back on and lo and behold everything works. Worth a try

 

[Deleted User - 60107]

Same here - I get stuck at 12/26. No issue on the EN server, or on any other sites. And yes, I tried clearing cache.

 

[edeba]

Game not loading here...

 

[DeletedUser2316]

Still havin the problem, on pc as well as in app

 

[Dony]

did you guys had some old event buildings in the city? from 2 years ago?

 

[Deleted User - 60107]

Yes...

 

[Ainor]

I think yes, some rainbow flower cage from dwarven chapter

try different browser

I tried Puffin on smartphone, same problem
Same issue with firefox too

 

[Deleted User - 57237]

error on pc and aps

 

[Dony]

i recognize similar problem recently where ppl got stuck on 12 and the problem was with old event buildings, and the only way to get rid of it was that devs deleted that building

 

[Amy Steele]

Hey edeba, this looks like the issue reported here

Edit: @edeba I've merged your thread with this one in the bug report section

 

[DeletedUser1871]

did you guys had some old event buildings in the city? from 2 years ago?

I have some elder event buildings but not that old. The eldest maybe younger than a year.

 

[DeletedUser2490]

Same issue here, not working on iOS or PC. If the issue is an expiring building, I had a Ferris Wheel that was expiring before the production would finish.

 

[Vanek]

Same issues. In PC: 12/26 -> server error; in mobile (android) version: 4/16 -> error.

 

[DeletedUser2230]

Same problem here... And I don't have any buildings from 2 years ago.

 

[Amy Steele]

Thanks for all your reports folks! We can confirm this issue and our development team are looking into it

 

[DeletedUser2465]

I have serer error also