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Fixed [25053] Top bar missing from log in screen

Discussion in 'Fixed Issues' started by slide, Dec 19, 2018.

  1. slide

    slide Well-Known Member

    Joined:
    Jul 13, 2018
    Game version: v1.70-(d0fdea7) (2018-12-19 07:10)
    HTML5 No:
    Game world: Beta1
    Browser/IOS/Android + version: Opera 57
    Flash Player version: 32.0
    Operating System: Windows 10
    Screen resolution: 2560x1440
    Account name:
    slide
    Humans or Elves: Human

    Reproducibility: 5/5 (1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = happens always)

    Quest title: (if applicable)

    Current situation:
    The bar along the top of the screen to swap from Beta to live is missing, however its there when going from Live to Beta

    Expected situation:
    Top bar should be there to swap from beta to live without having to log out

    Reproduction Steps:
    1. Log out of game
    2. No top bar, log out of Beta
    3. Bar appears, use drop down to swap to Live
    4. Bar is there when logging out of a live city, so use drop down to go back to Beta
    5. Log back into my account on Beta
    6. Bar has disapeared again


    Add more steps if needed. Include only ONE action for each step!

    Screenshots of the bug:
    top line.png
     
    CiraKelley likes this.
  2. Kersepitje

    Kersepitje
    QA Moderator
    Elvenar Team

    Joined:
    Feb 16, 2017
    i can confirm the page https://zz0.elvenar.com/web/glps has no top bar when you are logged in. (while same url for live servers does have the top bar)

    Im not sure if this is a webpage error or a game error since the game technically hasnt started at that point yet.

    Im sure Marindor will be able to clarify this
     
  3. Syonis

    Syonis Well-Known Member

    Joined:
    Oct 18, 2018
    Webpage
     
  4. Lushette

    Lushette Member

    Joined:
    Aug 26, 2018
    Im having the exact same problem. Very annoying. I use Chrome
     
  5. sunrae

    sunrae Well-Known Member

    Joined:
    Jun 4, 2016
    I've had this problem for a few days now, I use Chrome also.
     
  6. Syonis

    Syonis Well-Known Member

    Joined:
    Oct 18, 2018
    This issue was not resolved and is now present on each server region.
     
  7. Lushette

    Lushette Member

    Joined:
    Aug 26, 2018
    Any update on when this will be fixed as it affects all worlds now.
     

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